Front Desk Representative

We are a leading mental health outpatient clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and supportive environment for our clients.

Responsibilities:

Greet and welcome clients and visitors with warmth and professionalism.

Answer phone calls and direct them to the appropriate department or staff member.

Schedule appointments and manage provider appointment calendars efficiently.

Maintain patient records and ensure confidentiality in handling sensitive information.

Process payments and insurance information accurately.

Provide administrative support to clinical staff as needed.

Ensure the reception area is clean, organized, and welcoming at all times.

Requirements:

High school diploma or equivalent; associate's degree preferred.

Proven experience in a similar role, preferably in a healthcare or mental health setting.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in computer skills, including Microsoft Office suite.

Ability to maintain composure in stressful situations and demonstrate empathy and understanding towards clients.

Knowledge of medical terminology and HIPAA regulations.

Commitment to maintaining confidentiality and upholding ethical standards.

Application Process: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications.

Please include "Front Desk Receptionist Application" in the subject line. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance