Front Desk Specialist

Make an Impact at Mamaya Health

AtMamaya Health, we believe mental healthcare is a fundamental human rightnot a luxury. Our mission is to increase access to life-giving mental healthcare for women, supporting their well-being from menstruation through menopause.

As our Front Desk Specialist, you will be the first point of contact for clients and play a key role in ensuring a welcoming and efficient experience for both clients and clinicians. This position is ideal for someone who is highly organized, people-focused, and passionate about mental health.

Why Join Mamaya Health?

• Excellent Benefits Package: We offer an attractive benefits package, including medical, dental, vision, paid time off, 401(k) and more.
• Mission-Driven Work Be part of a team dedicated to expanding mental health care access for women.
• Collaborative & Supportive Culture Work alongside professionals who genuinely care about each other and the clients we serve.
• Professional Growth Gain valuable experience in healthcare administration while contributing to meaningful change.
• Consistent Schedule Enjoy work-life balance with a set Monday-Friday schedule.

What Youll Do

• Be the First Point of Contact Greet clients, answer questions, and ensure they feel safe, welcomed, and supported from the moment they arrive.
• Manage Client Scheduling & Communication Assist clients with scheduling, rescheduling, and basic insurance/payment inquiries via phone, email, and text.
• Support Smooth Office Operations Keep the front desk running efficiently by tracking office supplies, receiving shipments, and collaborating with maintenance.
• Maintain a Clean & Organized Space Help ensure the waiting area, breakroom, and therapist offices are tidy and inviting.
• Work Closely with Clinicians & Clients Act as a vital link between clients and their therapists, ensuring appointments run smoothly.
• Contribute to Mamayas Mission Every client session you help coordinate directly impacts our goal of expanding access to life-giving mental health care.

Who You Are

• A people-person with strong customer service skills and a warm, welcoming presence.
• Highly organized, dependable, and detail-oriented, with a talent for keeping things running smoothly.
• A proactive problem solver who takes initiative and learns quickly.
• Able to work independently while also being a team player.
• Flexible and adaptable, willing to step in where needed to support the team.
• Professional, authentic, and committed to Mamaya Healths values.
• Previous experience in healthcare, mental health, or office administration is a plus.

Ready to Make a Difference?

We are looking for someone who is reliable, empathetic, and ready to bring positive energy to our front desk. If this sounds like you, apply today and join us in shaping a future where mental healthcare is accessible, stigma-free, and life-changing for women everywhere.