What are the responsibilities and job description for the Ambassador 2 - Full Time position at Nashville Music City Center?
Ambassador - Full-Time - Music City Center
Onsite only.
Position will be responsible for greeting all individuals and assisting with any questions regarding the facility, events, or city of Nashville. Responsibilities also include giving tours of the Music City Center while highlighting the art collection and sustainability initiatives, assisting Security in monitoring access into the Music City Center. Must demonstrate professional attitude toward fellow Guest Experience Ambassadors, staff, and the public using tact and courtesy, present polished, uniformed, professional image to customers and the public. Assists other departments as required.
Requirements:
- High School Diploma or GED required
- Must be observant, engaging personality and excellent communication skills.
- Knowledge of Microsoft Office preferred.
- Experience in hospitality and/or customer service industry, specifically Concierge or Guest Services experience preferred.
Benefits include:
- Medical, Dental, Vision coverage available
- Life insurance and Supplemental Life
- 401(k) with company match
- Employee Assistance Program
- Free on-site parking
- Free MTA bus pass
- Sick & Vacation Leave
Employment contingent on background check and substance abuse screening.
This is a position of the Convention Center Authority; not a Metropolitan Government position.
Music City Center is Nashville's convention center located in the heart of downtown. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. The mission of Music City Center is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability and exceptional customer service delivered by our talented team members.
Equal Opportunity Employer
In Compliance With Tennessee Law, all applications are subject to Public Disclosure
The Convention Center Authority does not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of its programs, services, or activities. Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline or any other employment practices because of non-merit factors shall be prohibited. Requests for ADA accommodation should be directed to the HR Director @ 615-401-1400.