What are the responsibilities and job description for the Service Appointment Setter position at Nashville Nissan?
Description of the role:
The service appointment setter at Nashville Nissan is responsible for scheduling and managing appointments for our service department. This role requires exceptional communication and organizational skills to ensure that our customers receive prompt and convenient service.
Responsibilities:
- Schedule and confirm service appointments for customers
- Manage the service department calendar and ensure appointments are properly organized
- Communicate with customers to determine their service needs and provide information on available time slots
- Coordinate with service advisors and technicians to ensure timely and efficient handling of appointments
- Follow up with customers to ensure their satisfaction and address any concerns or issues
Requirements:
- Prior experience in a customer service or administrative role is preferred
- Excellent interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with scheduling software or appointment management systems is a plus
Benefits:
- Competitive compensation up to $18 per hour
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Career development and training opportunities
About the Company:
Nashville Nissan is a leading automotive dealership located in Nashville, Tennessee. We specialize in providing exceptional customer service and high-quality vehicles to our valued customers. Our service department is dedicated to maintaining the performance and reliability of our customers' vehicles through efficient and professional service. Join our team and be a part of our commitment to excellence.
Salary : $18
