What are the responsibilities and job description for the Fan Host - 2025 Season position at Nashville Sounds Baseball Club?
Job Purpose:
The Fan Host is a part-time seasonal position for the 2025 season at First Horizon Park for the Nashville Sounds and many other events. We are looking for highly personable, energetic, and attentive people to assist our fans with any needs they may have at the park as well as deliver a top-notch fan experience.
Responsibilities:
- Communicate effectively and professionally with guests
- Appropriately greet guests and accurately scan tickets
- Search bags of guests that enter First Horizon Park as well as manage metal detectors according to specific guidelines
- Follow all policies and procedures of the organization and ballpark
- Be friendly, upbeat, respectable, and personable to guests at all times
- Be aware and attentive to all guests needs and safety
- Handling guest issues according to ballpark guidelines and code of conduct
Qualifications
- 1 years of customer service experience preferred
- 16 years of age and authorized to work in the United States
- Lives in Nashville, Tennessee or the middle Tennessee area
- Positive, upbeat, respectful, and friendly personality
- Team player attitude and willingness to work within a team environment
- Good verbal communication skills
- Ability to interact with a diverse group of guests in a friendly and positive manner
- Physical requirements include the ability to stand 5 hours at a time and walk up and down stairs
- Must be able to work a flexible schedule to include nights, weekends, and holidays within the months of February through December
- Work shifts that could be up to 5 hours
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
