What are the responsibilities and job description for the Veterinary Assistant - ER position at Nashville Veterinary Specialists.?
2,500-$5,000 Sign On Bonus Available! Overnight and Weekend Differential!
Are you an experienced veterinary Assistant looking for a team that works together and loves to support each other? Do you enjoy seeing a variety of cases, virtually guaranteeing no two days are the same?
Our veterinary assistants play a vital role in our hospital, acting as a frontline member in the assessment and medical care of our patients. Our veterinary assistants also play a crucial role with client communication.
WHY WORK WITH US? Join a team of veterinary professionals you can easily build relationships with - we support and encourage each other and love to celebrate wins, big or small. We pride ourselves on a welcoming learning environment where team members feel safe to advance their skills and seek guidance from each other while practicing quality medicine and patient care. State of the art newly renovated and expanded hospital.
WHO ARE WE? NVS is a 24 / 7 veterinary specialty and emergency hospital. We are in a recently expanded 24,000 square foot hospital with digital radiography, computed tomography (CT), on-site magnetic resonance imaging (MRI), ultrasound, endoscopy, access to an on-site commercial laboratory, and more. Our primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. We have a comprehensive recycling and composting program as well as a 5,000-gallon rainwater collection system, roof-mounted photovoltaic solar panel system, skylights, and an energy recovery system for heating and air.
Position Responsibilities :
- Prioritize patient care and client experience by providing gold standard treatment
- Check-in all ER patients into Smartflow, Ezyvet, and Cubex
- Perform basic triage on all incoming ER cases and determine appropriate acuities
- Obtain signatures from clients for estimates
- Input basic history and start history template in Ezyvet
- Supports front desk staff
- Obtain and attach patient records if not done so already
- Discharge patients when needed
- Be a liaison between ER and front desk teams, including answer questions and handling patient related issues
- Determine if patient needs ER or Urgent Care
- Aid technical floor staff with STATs
- Answers incoming ER phone calls
- Complete Cubex competency test
- Stay up to date on DEA / controlled drug laws in Tennessee and federally and implement
- Report medication errors and patient concerns directly to Patient Care Manager
- Complete all training with assigned trainer
- If a patient is identified as a STAT and they are at home - Invite them to the hospital
- If a patient is identified as a STAT and they are in the parking lot - call a STAT / take patient the treatment area
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Salary : $21 - $48