Group Sales Department Coordinator

Position: Department Coordinator for Group Sales

Position Type: Full Time

Work Week: Typically Monday-Friday (regular office hours), some OT may be available during heavy event months.

Department: Group Sales

Supervisor: Director of Group Sales

Job Description- The Group Sales Department Coordinator acts as the office coordinator for the department and will ensure the department runs smoothly. This will include keeping all the various event clients & contracts on track from during the event planning process. Help team achieve yearly budget and

Basic Function and Responsibilities:

• Maintains a prompt and professional flow of communication between the sales team and external clients
• Schedules all outside vendors as needed or requested by sales team.
• Inputs invoices into the Service Desk for PR payments.
• Submits all ordering through the InTact system.
• Is responsible for printing all tickets for groups and rentals. Will prepare all event packets each week and have them ready for groups.
• Sells group tickets through the Tripleseat software as needed.
• Support sales team as needed with contracts or client requests.
• Receive calls for the department and help guests as needed.
• Data input and processing of financial, ticketing, and contract paperwork
• General office oversight including recording meeting notes, copying & filing, office supply orders, processing financial transactions, funneling inquiries from Zoo staff/general public to the appropriate team member, and overall cleanliness/organization of the Events Office and storage.
• Provides the team assistance with brainstorming, research and development, program description, and content creation.
• Provides day-of event execution assistance for rentals if requested.
• Other duties as assigned.
  
  

Work Requirements and Qualifications:

• Education
• High School graduate.
• Bachelor degree desired.
• 1 years customer service or event experience.

• Knowledge, Skills, and Characteristics
• Ability to work without direct supervision.
• Must be energetic, result and detail oriented, with strong organizational skills
• Excellent interpersonal skills with clients, guests and staff
• Must represent the Zoo in positive manner at all times
• Able to take full initiative in starting and completing tasks
• Must be proficient in Excel and Word
• Accurate and efficient, time management skills.
• Able and willing to work a non-standard work week, including nights and weekends and a flexible schedule.
• Excellent written and oral communication skills.
• Must possess a valid driver's license.

• Physical Requirements
• Ability to work outside in a variety of conditions, as needed.
• Ability to climb stairs and ladders.
• Ability to lift materials up to 50 pounds.
• Ability to bend and kneel.
• Ability to stand for up to 10 hours per day
• Ability to operate golf cart or rtv vehicle
  
  
  

Uniform Requirements:

Primarily business casual. May wear zoo logo shirt if desired.

Background Check:

Applicants for this position are required to submit to a criminal background check and pass a drug test.