Warmline Coordinator

Allied Behavioral Health Solutions is a locally owned organization focusing on serving individuals, families, and communities to create better outcomes for all. Increasing access to high-quality behavioral health services is one of our contributions to these better outcomes. Our staff specialize in a variety of topics and treatment methods to allow us to meet every client wherever they may be. ABHS consists of a closely connected core group of therapists who collaborate and support each other's professional goals. Our team members offer a broad background of experience and education dedicated to providing care for individuals from all walks of life.

We provide paid clinical supervision for pre-licensure clinicians, a yearly continuing education/materials stipend, paid trainings in evidence-based practices, paid orientation to the position, flexible scheduling with work from home and telehealth options, and our administrative staff provides insurance credentialing and support in client management, scheduling, and billing. PTO and benefits are also available for full-time staff.

The primary function of this position is to manage and run a statewide warmline to meet the needs of Evidence Based Home Visitors, Early Childhood Educators, and Child Welfare workers with questions and concerns about needs related to Infant and Early Childhood Mental Health.

Reports to: Early Childhood Program Coordinator

Primary Responsibilities

• Utilizing appropriate screenings and assessments, provide virtual and telehealth consultation to early childhood workforce statewide for 30 hours of scheduled availability weekly.
• Provide brief intervention and psycho-education reIated to IECMH through daily functions of Warmline Consultation.
• Maintain coherent and timely documentation and data collection on consultations to provide evidence of utilization, outcome, and impact of warmline functions.
• Engage in state and national trainings on best-practice for IECMH Consultation as deemed necessary.
• Facilitate connection between consultees and Referral Coordinator to ensure coordination of care as needed.
• Collaborate with team members and outside agencies to assist in the development of IECMH toolkits, trainings, and resources.
• Ensure consistent contact with organizational representatives to ensure organizational satisfaction and rapport.
• Provide training and technical assistance as needed to support awareness and utilization of Warmline Consultation.
• Collaborate with the Director of Statewide Initiatives and Executive Director in the implementation and ongoing evaluation of the Warmline process and procedures.

Non-Discrimination Statement: In accordance with Federal civil rights law, regulations and policies, Allied Behavioral Health Solutions, LLC does not discriminate in the hiring of or provision of services to persons based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, income status, political beliefs, or any other similar characteristics of individuals.

Minimum Requirements:

• Master's in Social Work or related discipline.
• Must be eligible to obtain temporary licensure within six months of hiring.
• Must be committed to seeking independent licensure within a reasonable timeframe.
• Must have experience with Infant and Early Childhood Mental Health, clinical assessment, and diagnosis.
• Experience working with diverse cultures and backgrounds.
• Proficiency in Microsoft OFFICE, including Word, Outlook, and Excel.
• Clinical experience is required.
• Previous experience with IECMH preferred.
• Experience with Consultation preferred.
• LMSW or related licensure is preferred.

Required Skills and Abilities:

• Excellent oral and written communication skills reflecting professional knowledge and demeanor in all forms of communication.
• Ability to assess need and risk, determine next steps and course of action for referral and or brief interventions, psychoeducation for consultees.
• Ability to remain calm and effectively manage crisis situations.
• Capacity to work effectively in an interdisciplinary team.
• Capability to collect data, evaluate data collected, ability to report out findings, and engage in appropriate feedback.