Information Technology Specialist I

Position Type :

Classified Staff / INFORMATION SPEC I

Date Posted : 2 / 13 / 2025

Location :

CIT - Curriculum, Instruction and Technology

Date Available : 04 / 14 / 2025

Closing Date : 07 / 01 / 2025

GENERAL STATEMENT OF DUTIES :

Maintains information technology computer networks and their operating systems; resolves computer workstation problems; performs related duties as required.

COMPLEXITY OF DUTIES :

Under general supervision, the duties are technical and require the use of independent judgment. This position differs from the Information Technology Aide II in that incumbents maintain information technology computer networks and resolve workstation problems that are too difficult to be resolved by the Aide II; and differs from the Specialist II in that the latter resolves complex workstation problems, maintains complex information technology computer networks, and designs simple information technology computer networks.

TYPICAL DUTIES :

• 1. Maintains information technology computer networks and their operating systems.
• 2. Resolves computer workstation problems.
• 3. Installs, configures, implements, and supports information technology computer network operating systems, as well as system management applications; assists in data retrieval.
• 4. Instructs in the proper use of computer workstation or desktop hardware and related peripheral equipment.
• 5. Installs and upgrades various information technology computer network operating systems.
• 6. Supports applications and installs them onto computer workstations and their information technology computer networks.
• 7. Administers an internet / intranet system, and maintains access at all workstations.
• 8. Installs and tests industry standard computer system and application software, upgrades, and utility packages.
• 9. Configures and assembles computer hardware and software.

10. Assists in managing a team responsible for implementing information technology projects.

11. Assists in developing project proposals, cost estimates, and time lines and monitoring performance against projects, schedules, and budgets.

12. Performs simple programming tasks related to computer applications.

13. Assists in reviewing specifications and program logic for new and existing software applications.

14. Operates complex computer control consoles and peripheral equipment.

15. Installs computer communication cables, and connectors.

16. Tests cables, connectors, and communication equipment.

17. Performs security audits of computers and networks, and remedies insecure configurations.

18. Diagnoses and repairs problems in computer hardware and equipment.

19. Loads, extracts, and imports data.

20. Manipulates databases and modifies content.

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES? :

1. Considerable knowledge of the principles, practices, and procedures involved in maintaining information technology computer networks.

2. Considerable knowledge of installation and maintenance of computer operating systems and application software.

3. Considerable knowledge of operations and routine maintenance of computer consoles and peripheral equipment.

4. Considerable knowledge of the equipment and devices used to monitor and detect communication interrupts and breaks.

5. Considerable knowledge of the current methods, practices, and procedures for installing, monitoring, and maintaining communication equipment, lines, and devices.

6. Knowledge of the current principles, practices, and procedures of computer programming.

7. Knowledge of computer system configuration.

8. Knowledge of the principles, practices, and procedures of network administration.

9. Knowledge of the various applications and other software required to maintain computer network systems.

10. Knowledge of computer network systems configuration.

11. Knowledge of the principles, practices, and procedures of data and / or telecommunications.

12. Knowledge of word processing, spreadsheet, database, graphics, presentation, and desktop publishing software.

13. Knowledge of computer and network security principles and practices.

14. Knowledge of database manipulation.

15. Ability to install, monitor, and maintain computer network systems software products.

16. Ability to administer an internet / intranet system.

17. Ability to learn to plan, organize, schedule, and perform routine programming tasks.

18. Ability to establish and maintain effective working relationships with associates and end-users.

19. Ability to express oneself effectively, both orally and in writing.

MINIMUM QUALIFICATIONS

Training and Experience

Graduation from high school and Four years of satisfactory, paid experience installing and maintaining, or assisting in installing and maintaining networks, or working with industry standard PC hardware and / or software, which included installing software applications, or training or supporting the users.

NOTE :

1. Completion of one year (30 credits) of education at a regionally accredited or New York State registered college or university may be substituted for the above-mentioned experience on a year-for-year basis. For each year, the 30 credits must have included at least six (6) credits in a computer field.

2. Possession of a network engineer certificate validated by one of the major network software vendors may be substituted for one year of the experience as outlined above.

3. Possession of a certificate in a networking or personal computer-related field validated by one of the major computer hardware or software vendors, certification institutions, or from a public or commercial school registered by the New York State Department of Education, or an out-of-state branch of that school, may be substituted for six (6) months of the abovementioned experience on a one-certificate-for-each-six months basis OR for three (3) credits in a computer field. Possession of two certificates as outlined above may substitute for six (6) credits in a computer field.

Necessary Special Requirement

Continuing possession of an appropriate class, valid Driver's License issued by the State of New York may be required.

SALARY : As per labor contract.

Non-discrimination Statement

The Nassau BOCES advises students, parents, employees and the general public that it offers employment and educational opportunities without regard to age, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military / veteran status, national origin, predisposing genetic characteristics, race, religion (including religious practice and / or expression), sex (including pregnancy, childbirth, or related medical condition), sexual orientation or victim of domestic violence status. The Nassau BOCES shall provide equal access to the Boy Scouts and other designated youth groups. The Nassau BOCES shall not discriminate or take any retaliatory action against an employee with respect to compensation, terms, conditions or privileges of employment because of the employee's or dependent's reproductive health decision-making. Information and grievance procedures are available by contacting the following individuals at 71 Clinton Road, Garden City, NY 11530 : Thomas McGrath, Assistant Superintendent - Human Resources & Regional Schools and Instructional Programs at 516-396-2358, tmcgrath@nasboces.org , and / or Selma Stoddard, Esq., Attorney (Employee Relations), Department of Human Resources at 516-396-2360, sstoddard@nasboces.org . For further information, please see Policies 0100 Equal Opportunity and Non-Discrimination ; 0110 Sexual Harassment and 0115 Dignity for All Students Act . The entire policy manual is available on the Nassau BOCES website : www.nassauboces.org. Inquiries concerning the application of regulations prohibiting discrimination may be referred to the above-mentioned individuals or to the following : Office for Civil Rights at NY Office for Civil Rights, U.S. Department of Education, 32 Old Slip, 26th Floor, New York, NY 10005-2500 or call 646-428-3900, or fax 646-428-3843, or TDD 800-877-8339 or email OCR.NewYork@ed.gov or file form at . The U.S. Equal Employment Opportunity Commission (EEOC) may be reached at 33 Whitehall Street, 5th Floor, New York, NY 10004 or call 1-800-669-4000, or 1-800-669-6820 (TTY), or fax 212-336-3790 or email info@eeoc.gov . The New York State Division of Human Rights (NYSDHR) may be reached at One Fordham Plaza, 4th Floor, Bronx, NY 10458 or call 1-888-392-3644 or 718-741-8300 (TDD / TTY) or email info@dhr.ny.gov , complaint forms may be sent directly to complaint@dhr.ny.gov or faxed to 718-741-8322.