COMMUNICATIONS MANAGER

Salary : $58,282.50 - $88,683.68 Annually

Location : NASSAU COUNTY, FL

Job Type : FULL-TIME

Job Number : 202500062

Department : OFFICE OF STRATEGIC ADVANCEMENT

Opening Date : 01 / 29 / 2025

FLSA : Exempt

Bargaining Unit : NON

Description

Highly responsible professional fluent in the fundamentals of public relations and communication. This position will take the lead on communications strategy and be responsible for communications deliverables. It will be responsible for the execution of the County's communications strategy which fosters public understanding and awareness of County goals, programs and services encompassing everything under the purview of the Board of County Commissioners. The position provides residents, media and public at large with accurate, timely and consistent information, increasing transparency and community engagement. The position will be adept at developing relationships, engaging in community activities and serving as the spokesperson for the County when required. Performs work with significant independent judgement.

Examples of Duties

• Creates, implements and manages all aspects of the County's communication strategy including the design of processes and procedures for cataloguing County activities for publication. This requires application of superior project management skills, relationship building and attention to detail.
• Takes the lead on the development and management of short, mid and long-term communications goals, plans and strategies ensuring consistent, thoughtful and effective communication is executed; directly supervises staff in the execution of those goals and strategies.
• Creates, maintains and updates a comprehensive Communications Strategy for the County.
• Works with the Communications Team and County Leadership to translate directives, policies and goals of the BOCC into strategic media relations and initiatives that promote awareness of priorities, activities and critical information.
• Executes all duties with exceptional writing, editing and communications skills resulting in uncompromisingly high output standards.
• Takes the lead in a collaborative environment to execute social media activity and public relations opportunities. Specifically, monitors social and transition media activity that should be incorporated in communications planning and response.
• Oversees electronic communications such as social media and similar content for the County website.
• Cultivates internal and external relationships allowing for information gathering, synthesizing and distribution.
• Independently researches, creates and develops internal stories and reports for information propagation.
• Proactively engages with internal departments to document and supply material for publication related to County activities.
• Develops and implements public communication strategies to provide a constant flow of public information and awareness.
• Executes all external media relations, coordinates responses and media outreach on key initiatives.
• Both during business hours and outside normal business hours, attends and chronicles community events, emergencies, and other situations as directed.
• Oversees the day-to-day social media calendar, scheduling posts, creating content, monitoring performance, sourcing and editing images, and other similar activities.
• Prepares press releases and external communications for the media and the general public regarding operations, programs, and events.
• Responds to the media, public, and outside agency inquiries and requests for information concerning County operations, programs, and events.
• Responds to and coordinates media requests for interviews; arranges and coordinates news conferences; conducts inter-agency interviews in compiling information.
• Disseminates information and recommends communication strategies during an emergency event while actively contributing as a team member in the Emergency Operations Center during any and all crisis, natural or otherwise.
• Serves as communications advisor to County Leadership, providing technical support in all forms of communication and direction in the area of media relations.
• Supervises the work of subordinate personnel; supervisory duties include instructing; planning; assigning and reviewing work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems; recommending employee discipline and discharge; reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations as appropriate; offers training, advice and assistance as needed.
• Attends staff meetings, commission meetings and community meetings as directed, to effectively carry out the responsibilities of the job.
• Assists the public in addressing requests and complaints; determines appropriate County action to resolve issues; establishes and maintains effective and positive relationships with the community.
• Writes and edits copy for in-house news, public news releases, feature stories, pamphlets, scripts and other related documents.
• Photographs and records special events and participants.
• Completes special projects as assigned.
• May operate vehicle and a variety of equipment, which may include a computer, printer, telephone, calculator, copier, fax machine, other office equipment.
• Attends and remains at work regularly and adhere to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs other duties as required.

These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a Bachelor's degree in Communications, Journalism, Public Relations, Broadcast Media, Public Administration or related field and five (5) years of progressively responsible experience as a communications professional, public information officer, journalist, public relations specialist, project manager or a combination of education, training and experience that provides the required knowledge, skills, and abilities. Experience supervising staff. Experience using and a working knowledge of Adobe Creative Cloud Suite including but not limited to ID, ai, PS, and similar publishing tools. Requires a valid State Driver's License.

Supplemental Information

ESSENTIAL PHYSICAL SKILLS :

Reasonable accommodations will be made for otherwise qualified individuals with a disability)

Work Environment

ADDITIONAL INFORMATION :

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans' Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans' Preference in accordance with applicable laws.

This position is not eligible for benefits.

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Do you possess a Bachelor's Degree or higher in Communications, Journalism, Public Relations, Broadcast Media, Public Administration or related field?

Do you possess a valid State Drivers License?

Do you have five (5) years of progressively responsible experience as a communications professional, public information officer, journalist, public relations specialist or project manager? If yes, ensure experience has been reflected in your work history.

Do you have experience supervising staff? If yes, ensure experience has been reflected in your work history.

Do you have experience using and a working knowledge of Adobe Creative Cloud Suite including but not limited to ID, ai, PS, and similar publishing tools? If yes, ensure experience has been reflected in your work history.

If you do not otherwise possess the specified minimum qualifications, do you possess a combination of education, training and experience that would provide the required knowledge, skills and abilities?

Required Question

Salary : $58,283 - $88,684