What are the responsibilities and job description for the Apparel Retail Sales Associate position at Natchez Trace Harley-Davidson?
Throughout the world, Harley-Davidson unites people deeply, passionately and authentically. And in this unity, there is a rich and unending variety of personal experiences. Join our team and share the love of riding!
Natchez Trace Harley-Davidson was established in 2012 and is locally operated. We are your hometown Harley-Davidson dealership.
Top reasons to work with us:
The best People, the best Culture, the best Brand
High energy, team-oriented, enjoyable atmosphere. Every day is different. Every customer is different.
Harley-Davidson, need we say more?
If you are motivated, have high energy, and are a customer service Rockstar, then this is the job for you!
Set up and maintain an appealing retail environment and assist customers with their shopping and purchase of merchandise.
Key Result Areas
- Customer Service
- Retail Sales of General Merchandise
Major Duties and Responsibilities
1) Customer Service
- Provide excellent customer service to all of the dealership’s customers.
- Greet customers immediately, in a courteous and friendly manner.
- Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
- Handle telephone transactions quickly, and courteously.
- Point out any sales, specials, or new merchandise to customers.
- Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
- Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
- Notify customers when special orders or back-ordered items are received.
- Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
2) Retail Sales of General Merchandise
- Provide prompt and accurate service at the cash register.
- Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.
- Receive and process merchandise from distributors, check merchandise received against a purchase invoice, log merchandise into inventory, and prepare the product for the showroom floor.
- Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
- Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
- Create well-organized presentations, which appeal to our customers.
- Ensure merchandise displays are stocked, clean, dust-free, and appealing to customers.
- Continuously maintain showroom product availability by stocking shelves and displays.
- Maintain and update customer mailing lists.
- Attend training sessions to keep current with merchandising & inventory control issues
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
