What are the responsibilities and job description for the Associate Clinical Oncology Specialist position at Natera Inc?
The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography.
The individual will sell the full suite of Natera's Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care.
Primary Responsibilities:
- Increase unit volumes by closing new physicians, accounts, and growing volume in existing accounts.
- Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field.
- Work with assigned COS to sell, maintain, and support existing customers.
- Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through.
- Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem-solving.
- Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees.
- Respect and maintain the confidentiality of laboratory and financial information.
- Practice and adhere to all company policies and regulations.
- Follow Compliance procedures and participate in Compliance training.
- Perform miscellaneous duties with completion in a designated time frame.
- Communicate with Natera staff and its customers to ensure quality.
Qualifications:
- Bachelor's degree or equivalent
- Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other.
- Background in medical or biological sciences is preferred
Knowledge, Skills, and Abilities:
- Proven track record of success in achieving and exceeding sales goals
- Award-winning sales professional due to individual achievements
- Exceptionally bright, flexible, self-motivated, and results-oriented with strong interpersonal and analytical skills
- Ability to think strategically as well as execute tactically
- Must act with a sense of urgency
- Have a strong desire to work in a fast-paced environment and must work independently with an internal drive to be successful
- Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
- Effective time management skills required with a demonstrated ability to assess and prioritize
- Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com
