What are the responsibilities and job description for the Client Service and Account Manager position at Nathaniel Persons Farmers Insurance?

Job Description

Client Service and Account Manager for insurance agency

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

Responsible for managing inbound communication channels for customers
process customer change requests
prepare customer review initiatives
organize and manage customer accounts with potential changes, suggestions, or working to assist other household product options.
Oversee producers when agency owner is out of office

Requirements

Must be licensed or be willing to get fully licensed within first 30 days (property, Casualty, life, accident, and health)

Experienced with customer management software or at least tech savy with computer software

Organized and able to handle multi tasking

Great with handling customers and always maintaining a fully professional response to customers in all situation types

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