What are the responsibilities and job description for the Security Operation Manager in Boca position at Nation Security Services?
Job Description:
As an Operations Manager for Nation Security, you will manage a large security team delivering services on customer sites. You will support your area's development, operations, and profitability by ensuring optimal business performance, contract compliance, and service delivery.
Role and Responsibilities:
This full-time role may require managing 24x7 operations and being available for emergencies outside of normal hours. Flexible working arrangements may be available, and you could be based at a large site or oversee multiple sites.
Your responsibilities include:
- Managing your area, including support, discipline, grievances, and recruitment
- Setting goals and objectives for your team, including supervisory roles
- Acting as a role model, aligning with company values
- Driving employee engagement through personal interaction and coaching
- Managing contractual budgets in line with financial targets
- Ensuring customer satisfaction and contract compliance in security service delivery
- Maintaining sufficient trained, licensed, and vetted staff to meet requirements
- Ensuring all staff complete required training and screening/vetting
- Developing professional customer relationships and addressing their requests and concerns
- Completing health & safety assessments, reporting incidents, participating in investigations, and contributing to health & safety committees
- Conducting risk assessments, and site evaluations, and preparing monthly performance reports and billing schedules
Responsibilities:
- Develop and implement security policies, protocols, and procedures
- Oversee and manage security operations, including personnel, equipment, and systems
- Conduct regular security assessments and audits
- Coordinate with law enforcement and emergency services during incidents
- Train security staff on procedures and protocols
- Investigate and report security breaches to management
- Collaborate with other departments to ensure a secure environment
- Stay updated on security trends, technologies, and best practices
Skills and Experience:
- Minimum of 3 years in security management or a related field
- Familiarity with law enforcement procedures and regulations
- Experience in a militarized environment is a plus
- Checkable personal history including education, employment, travel, and unemployment periods
- Prior operational management experience, ideally within the security industry
- Valid security industry license or accepted certificate of security competence
- Excellent verbal and written communication skills
- Excellent customer service and organizational skills
- Ability to successfully manage a team
- Track record of working in a fast-paced and demanding environment
Equal Opportunity Employer:
We value diversity and are an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.
Job Type: Full-time
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Ability to Relocate:
- Boca Raton, FL 33429: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000 - $60,000
