What are the responsibilities and job description for the Groups and Military Assistant Manager position at National Ability Center?
Description
Position Type: Full-time, Non-Exempt (Hourly)
Supervisor: Groups and Military Program Manager
Department: Groups and Military Department
Location: On-Site (Park City, Utah)
Join Our Team:
At the National Ability Center, people are our most important asset. Come join a dynamic team that strives every day to make a difference and provide exceptional outdoor recreation and adaptive sports opportunities for people of all abilities. As one of the largest non-profit outdoor therapeutic recreational programs in the world, our team is dedicated to the national movement of building an Adaptive Nation.
Job Summary:
The Groups and Military Assistant Manager is responsible for partnering with the Groups and Military Program Manager in planning, developing, and implementing all custom group and military-related experiences. This position involves administrative and programmatic responsibilities primarily focusing on program implementation, scheduling, risk management, training, and excellent customer service. This position is a full-time, year-round position with benefits. This position is not eligible for remote work.
Essential Duties:
- Plans, implements, and evaluates experiences for custom groups, families, and service members.
- Serves as Manager on Duty when necessary for the Program Team.
- Oversees the scheduling and coordination of the lodge, facilities, vehicles, and equipment for groups.
- Administrative responsibilities include participant recruitment, collection of participant information, scheduling of group facilitators, time clock approvals, and other program-related information and assignments.
- Works closely with the Reservations Team to ensure lodge bookings, catering needs, paperwork, and waivers are prepared for group arrival.
- Assists the Groups and Military Manager in planning, implementing, and tracking groups and military department goals, budgets, statistics, and grants.
- Serves as a group lead for internally recruited retreats granted by NAC donors.
- Supports with staff supervision responsibilities including hiring, training, and scheduling of group facilitators, providing staff feedback, and managing staff schedules and timecards.
- Implements and supervises safety/risk management protocols.
- Programmatic responsibilities include attending seasonal training, facilitating programs as needed for groups, and acting as a backup for the program team.
- Serves as a Group Facilitator for various program activities when necessary.
- Responsible for helping the facilities team with any necessary tasks to improve customer satisfaction and safety (i.e. shoveling snow, cleaning the kitchen, grocery store runs, taking out trash, etc.)
- All other duties as assigned.
Requirements
Minimum Qualifications:
- Bachelor’s degree in Recreational Therapy or a related field or 2 years of experience working in a related field.
- 2 years of experience working with a variety of disabilities and medical diagnosis.
- Current first aid and CPR certification, or willing to obtain.
- Valid Driver’s License.
- Ability to safely drive a 15-passenger Van and/or Bus.
- Be able to maintain a Utah Department of Transportation (UDOT) physical.
- Pass pre-employment background check.
Preferred Qualifications:
- Experience working in adaptive recreation.
- Military service and/or experience working with service members and veterans.
- Experience working with Microsoft applications.
- Experience with Salesforce.
Knowledge, Skills, and Abilities:
- Knowledge of a variety of disabilities and ability to communicate effectively and connect with participants and their families
- A passion for outdoor recreation, skiing/snowboarding, and mountain biking.
- Ability to work productively with a team and with other department leads to ensure development, collaboration, and execution for shared goals.
- Flexible with a strong work ethic and an entrepreneurial spirit to accommodate multiple responsibilities and shifting priorities.
- Ability to work well with others, motivate team members, and build a culture of support.
- Demonstrated history of responsibility, dependability, and maturity.
- Ability to positively receive and provide job coaching for personal development.
- Ability to develop quality presentations and present to all levels of the organization.
- Ability to make quick educated program decisions based on the mission, needs, and strategic plan.
- Exceptional communication and interpersonal skills.
- Ability to organize and manage multiple priorities and to prioritize work effectively and efficiently under pressure.
- Commitment to a positive, fun, and team-oriented working environment while promoting the NAC Values.
- Proficiency in basic computer programs such as MS Office.
- Proficiency (or basic understanding) working with Salesforce
Working Conditions:
- Ability to lift and maneuver equipment weighing up to 50 lbs. while supporting programs and group activities.
- Available and willing to work a non-traditional schedule that may include occasional evenings, weekends, and holidays, especially as needed for projects and special events.
- Ability to work indoors and outdoors while running programming activities in various weather conditions, including extreme weather conditions.
- Ability to drive a truck or van while pulling a trailer.
Benefits:
- Health Insurance with Health Savings Account
- Employer Contribution to HSA
- Dental Insurance
- Vision Insurance
- Long-term Disability
- Life Insurance
- Voluntary Accident and Hospital Plans
- Paid Time Off (PTO) annually
- 10 Paid Holidays 2 Paid Personal Days Annually (including a paid day off on your birthday)
- 403(b) Plan with Employer Match
- Parental Leave
- Pet Insurance
- Pro Deals with gear companies
Salary : $24