Operations Analyst

National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 757-200, 747-400 and A-330 aircraft to accomplish its missions.

Job Title: Operations Analyst

Location: Orlando, FL

Department: Operations

Reports To: Manager of Operation Analytics

FLSA Status: Non-Exempt

Summary: The Operations Analyst provides administrative support to ensure the accuracy of all flight operational records and reports.

Essential Functions:

• Retrieves, audits, and archives Flight Release paperwork and all supporting documentation.
• Audits data entered in company systems to ensure accuracy, and make corrections and entries as required.
• Capability of entering physical records into a computer system.
• Interpret raw data and turn it into usable feedback and applications.
• Perform data discovery, analysis and modeling.
• Organize and manage data files to ensure easy retrieval and access.
• Skills in generating reports and analyzing data to gain insight to improve the operation and inform decision making.
• Experience or skills with finding and analyzing data patterns.
• Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.
• Create reports, dashboards and visualizations to help others understand business performance.
• Conducts reconciliation of operations-related expenses to ensure proper allocation and accuracy of expenses conveyed to accounting.
• Ensure operations records are audited, filed, and maintained in accordance with Company policies and procedures to ensure compliance with related Federal Aviation Regulations.
• Reports documentation irregularities to Supervisor and/or OCC management
• Provides recommendations to improve procedures and processes.
• Assists with SOC-required shipping needs.
• Performs other duties as assigned.

Supervisory Responsibility: No

Qualifications, Experience & Skills:

• High School Diploma or General Education Development (GED) Diploma
• Aviation education and experience in the aviation industry preferred.
• 3 years of data analysis skills and using data analysis tools such as Power BI and Tableau required.
• Must be able to have attention to detail, computer proficiency, organization, time management, and data validation skills.
• Exceptional communication skills
• Must read and write English fluently.
• Proficient with Microsoft Office programs such as Excel and PowerPoint.
• Able to work in a team environment.
• Regular attendance and/or punctuality is a must
• Ability to pass a ten-year background check and criminal history records check.
• Must be able to work on-site during assigned work schedule.

Physical Requirements:

• Office environment: Will be sitting for extended periods at a time.
• Utilizes computer screen(s), keyboard, mouse, and headsets

Travel/Other Requirements: Travel up to 5% may be required

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.

National Airlines requires all team members to complete a record in National’s Vaccination Tracking Tool. Team Members may opt to provide records documenting their fully vaccinated status or agree to comply with weekly COVID-19 testing and reporting. Requests for medical and religious exemptions for those who cannot be vaccinated will be considered with substantiating documentation.