What are the responsibilities and job description for the Operations Manager - Field position at National Ambulance?
Job Posting : Field Operations Manager,
National Ambulance in Springfield.
Company Overview :
National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.
Position Overview : Field Operations Manager is a Full Time Position with Benefits
We are currently seeking a highly motivated Field Operations Manager to manage our daily operations. Flexibility is a key component in the success of this role within our company.
Attributes :Responsibilities :
- Coordinate EMS and Paratransit Field Operations.
- Conduct Quality Assurance and Control.
- Update and implement Standard Operating Procedures for EMS and Paratransit departments.
- Lead Meetings
- Interdepartmental regular communications to ensure company objectives are met.
- Statistics Generation via excel spreadsheets.
- Apply Progressive Discipline with field staff.
- Investigation of Incidents, Accidents, Injuries.
- Coordinate field logistics
- Purchasing & Inventory Control
- Corporate Compliance
- Customer Service Issue Resolution
- Associate Degree or equivalent work experience is required.
- Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
- 2 or more years of supervisory / management experience is desirable
- Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
- Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.
- Health & Dental Insurance
- Paid Time Off
- Flexible Scheduling
- 401K Plan with Employer Match
- Incentive Programs
- Paid Continuing Education
- Company Uniform
- Emergency Medical Technician Certification
- Apply via this post.
- You may email your resume to kirill@nationalambulance.net
- You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.
Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
Requirements :
Benefits :
How to Apply :
National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.
