What are the responsibilities and job description for the Phone Banker position at National Asian Pacific American Women's Forum?
Title: (GA) Phone Banker, Part-Time
Location: Atlanta Metro Area, GA
Reports to: Georgia Organizing Manager
Work Schedule: 20 hours per week minimum, up to 38 hours per week maximum (when approved by management)
Hourly Rate: $25/hour
ABOUT NAPAWF
Founded in 1996 by 100 Asian American, Native Hawaiian, and Pacific Islander (AANHPI) women, NAPAWF (National Asian Pacific American Women's Forum) is the only organization dedicated to empowering AANHPI women and girls and gender non-conforming folks to impact policy and drive systemic change in the U.S. NAPAWF is building a movement for social, political, and structural change by building a multilingual, multigenerational membership that encompasses the diversity of the AANHPI community.
Employing a reproductive justice framework, we use organizing, advocacy, and communications strategies to assert full agency over our lives, our families, and our communities. The organization also stands in solidarity with other women of color facing oppression and marginalization. NAPAWF focuses on three core issues employing an intersectional approach that holistically centers the experiences and stories of AANHPI women and girls:
- Reproductive Rights and Health
- Economic Justice
- Immigration and Racial Justice
POSITION OVERVIEW
This is a part-time, hourly position that supports NAPAWF with community outreach and engagement in Asian American and Pacific Islander (AAPI) communities to move our issue campaigns and voter engagement programs. Phone Bankers will do this by making calls through the Voter Activation Network (VAN) and the ThruTalk predictive dialer. Prior experience in phone banking is not necessary. Training and supervision will be provided.
POSITION DUTIES
- Hold conversations with AAPI women on the phones about issues in the community, voting, and NAPAWF’s work and current campaigns, confidently answer questions, and move them to take action
- Enter data meticulously and take detailed notes on conversations
- Follow up with contacts, connect community members to appropriate resources, and elevate issues and questions to team members
- Understand and is interested in reproductive rights and health, immigrant and racial justice, economic justice, and/or voter education and rights
- Collaborate and communicate effectively within a remote team via email, messaging communications, and attend weekly virtual meetings
- Consistently meet daily and weekly canvassing standards and goals for phone banking
- Attend & participate in NAPAWP-led or partner events as expected
QUALIFICATIONS
- A strong candidate is someone who enjoys talking to people, particularly on more sensitive issues, and is great at building relationships
- Self-motivated, problem solver, and learning mindset
- Candidates should also know how to operate a phone and computer, including applications, web browsers, email, and video conferencing platforms, such as Google Meet or Zoom
*Bilingual candidates who can speak, read, and write English and can fluently speak at least one of the following Asian languages: Vietnamese, Chinese, Korean, Bangla, Hindi, Urdu, Tagalog, Arabic, or Burmese are preferred.
PAY & BENEFITS
The pay for this position is $20.00/hour. The Phone Banker is a part-time temporary position paid hourly and subject to local/state minimum wage and paid sick leave laws. Part-time temporary staff are not entitled to any benefits, other than those required by local/state laws.
WORK ENVIRONMENT
This position is entirely remote but candidates must be in the Atlanta Metro Area. NAPAWF will provide the equipment necessary to perform the duties of this role.
NAPAWF is committed to public health and the safety and well-being of our colleagues and visitors. As such we have adopted a policy requiring all employees to receive all recommended COVID-19 vaccines and boosters or to apply for and receive an exemption
NAPAWF is an equal-opportunity employer. We strongly encourage and seek applications from women, and people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition (cancer-related), or conditions Acquired Immune Deficiency Syndrome (AIDS) and AIDS-related conditions (ARC). Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.
Salary : $20 - $25
