Case Manager

National Asian Pacific Center on Aging (NAPCA), a national non-profit that has been preserving and promoting the dignity, well-being, and quality of life of Asian Americans, Pacific Islanders (AAPI), and diverse communities is searching for an experienced Case Manager to administer the Senior Community Service Employment Program (SCSEP) in the counties of Bureau, Henry, Mercer, Henderson, Knox, Peoria, Rock Island, Stark, and Warren Counties. The ideal candidate must have case management or social work experience and is passionate about seeing diverse elders thrive in our communities. This position reports to the SCSEP Project Director and is an hourly, non-exempt position based in the Rock Island or Peoria area.

What is the Senior Community Service Employment Program (SCSEP)?

The Senior Community Service Employment Program (SCSEP) is a federally funded workforce program, from the U.S. Department of Labor, targeting older adults (55 years of age or better) seeking employment and training assistance. The goal of SCSEP is to help program participants gain work experience and overcome barriers by receiving on-the-job training at not-for-profit or government agencies. The dual purpose of the SCSEP program is to provide community service while also improving participants with job skills to enable them to find full or part-time employment. Go to https://www.napca.org/about/ to learn more.

Key Responsibilities of the Case Manager:

• Administer the Senior Community Service Employment Program (SCSEP) north-central Illinois project under the supervision of the SCSEP Project Director.
• Work with the Project Director to ensure all SCSEP program goals and objectives are met on a monthly, quarterly, and annual basis. Comply with U.S. Department of Labor and SCSEP policies, procedures, and related requirements.
• Interpret and explain information such as eligibility requirements and application procedures to applicants and program participants.
• Interview and enroll eligible applicants in the SCSEP program in accordance with federal and NAPCA guidelines.
• Compile, record, and evaluate personal and financial information to provide complete and accurate reporting and determine program eligibility in accordance with U.S. DOL and NAPCA guidelines.
• Coordinate supportive services with other organizations for the purpose of counseling, referral, and follow-up, as needed.
• Ensure full compliance with NAPCA Fiscal Department requirements to ensure that paperwork is completed in a timely manner.
• Maintain up-to-date files on all Federal, DOL, and NAPCA policies and regulations applicable to SCSEP to ensure compliance. Maintains the Department of Labor program database that tracks participant and host agency activity.
• Facilitate orientations and job readiness workshops or trainings for program participants.
• Conduct needs assessments and develop individual employment plans.
• Review and reconcile payroll submissions, training records, and other administrative requirements.
• Maintain communication with program participants regarding program policies, procedures, and scheduling of appointments.
• Train program participants with strategies to develop job skills, workforce knowledge, and appropriate confidence and experience to pursue unsubsidized job opportunities in the local workforce.
• Track Participant Wage and Fringe Benefits on a pay period basis adhering to the approved budget.
• Prepare programmatic, budgetary, and statistical reports, as requested.
• Conduct outreach in diverse aging communities to recruit and enroll applicants in the program by developing recruiting materials for translation into multiple languages.
• Conduct Host Agency (training placement) on-site monitoring visits as required by NAPCA.
• Ensure that case management and other supportive services are provided for the purpose of counseling, referral, and follow-up.
• Other duties as necessary and assigned.

What the Successful Candidates Will Have:

• Non-profit experience is preferred. WIOA and workforce experience desirable.
• Minimum of two years’ experience in social services, preferably with employment and job skills training programs and/or programs focused on older adults. Knowledge of diverse senior community preferable.
• Bachelor of Social Work, Psychology or other similar degree is ideal.
• Proficient with Microsoft Office Suite, TEAMS and Sharepoint.
• Strong written and interpersonal communication skills.
• Attention to detail and ease with paperwork, compliance, and reporting.
• Ability to work independently.
• Exceptional organizational and time management skills with strong attention to detail and accuracy.
• Capacity and willingness to travel with access to reliable private transportation. Travel is expected for 50% of the work. Illinois state driver’s license required.
• Commitment to diversity and sensitivity to needs of older populations, especially those from communities of color.

Excellent Benefit Package that includes:

• Paid Time Off
• 401(k) with a match

If you are looking to be part of a team that is passionate about seeing our elders thrive in our communities, submit your resume and cover letter.

EQUAL OPPORTUNITY EMPLOYER

NAPCA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. NAPCA does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Type: Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• social services: 2 years (Preferred)

Work Location: On the road

Salary : $17 - $21