What are the responsibilities and job description for the Community Manager--Virtual position at National Association for Temple Administration (NATA)?
Responsibilities
Membership and Events :
Serve as the first point of contact for members, providing a warm and welcoming experience to encourage engagement and participation.
Respond to and assist with member inquiries in a professional and timely manner.
Implement membership workflows related to recruitment, onboarding, retention, and offboarding.
Organize, schedule, and promote all online meetings and events. Assist in preparation of materials as needed.
Assist in planning for the NATA annual conference and in-person meetings, with full ownership of the conference registration process.
Attend annual conference to support member engagement, oversee the onsite office, manage registration, and assist with event logistics.
Requires several days of domestic travel annually.
Online Community Facilitation :
Serve as primary administrator for the association management system (Growthzone) and community management platform (HigherLogic).
Maintain and update the organizations database, ensuring accurate and complete membership records. Assist with reporting as requested.
Create and execute an organization strategy for the online knowledge library. Make recommendations for content to be added.
Complete accurate and timely updates to the website(s), community management platform, and social media to organize and publicize events, and to raise awareness of the organization.
Enhance connections through the use of social media and work to help develop and implement a communications and engagement plan and calendar.
Periodically review website(s) for needed updates and make minor edits to website content.
Facilitate postings to the NATA Career Opportunities page upon request.
General Administration :
Provide administrative support to the Executive Director (based in Chicago), Board of Directors, and Committees.
Other duties as assigned and appropriate for the position.
Compensation and Benefits :
This is a part-time, hourly position. The exact rate will be based on experience and qualifications.
Major federal and Jewish holidays are paid time off.
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