What are the responsibilities and job description for the Copier Service Technician position at NATIONAL Business Technologies?
Growing Technology company looking for the right candidate to join our team. We are looking for a Copier Service Technician
Duties include, but not limited to:
- Installation and setup: Installing new copiers and other office equipment at customer sites, configuring settings, and ensuring proper functionality.
- Preventative maintenance: Conducting routine inspections and cleaning on copiers to prevent malfunctions and optimize performance.
- Troubleshooting and repair: Diagnosing issues with copiers by analyzing error codes, examining components, and fixing mechanical or electrical problems.
- Parts replacement: Ordering and replacing necessary parts to repair faulty equipment.
- Customer service: Interacting with clients to understand their needs, addressing concerns, and providing training on equipment operation.
- Record keeping: Maintaining detailed service records including dates, repairs performed, parts used, and customer information.
- Technical knowledge: Staying updated on the latest copier technology and advancements to effectively service new models.
Required skills:
- Technical aptitude: Strong understanding of electrical and mechanical systems, ability to read schematics and diagrams.
- Problem-solving skills: Excellent analytical ability to diagnose complex equipment issues and find solutions.
- Customer service skills: Professional demeanor, effective communication to explain technical issues to non-technical users.
- Physical ability: Ability to lift heavy equipment and work in various environments.
- Attention to detail: Meticulous record keeping and ensuring all repairs are completed accurately.
- Driving: A clean driving record and valid license is required for this position.
Typical work environment:
- Primarily working on-site at customer locations, traveling between different businesses.
- May involve some work in a service center for repairs requiring specialized tools.
Great Benefits, Monthly Bonus, flexible hours, frequent company events/lunches, our own game room to enjoy on breaks that includes two PS5's, pool table, ping pong table, our own fitness center free to use, basketball court, outdoor dining area for quiet lunches. Come find out why NATIONAL Business Technologies is a multiple year winner of Albany's Best Places to work!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20 - $22