What are the responsibilities and job description for the Conference Support Specialist position at National Capitol Contracting LLC?
Job Description
Job Description
Position Summary
This position is on-site in Washington, D.C.
National Capitol Contracting is seeking an energetic and service-oriented Conference Support Specialist to join a team of professionals at the EPA. In this position, you will be responsible for supporting conferences, meetings, and events. The position will also be responsible for assisting customers, vendors, and administration with various tasks in the Conference Center.
Key Areas of Responsibility
- Provide conferencing and A / V support for the EPA Washington DC Campus, including the WJCE, W, N, and S buildings and the Ronald Regan Building.
- Unpack, assemble, and configure new EMRS / Teams systems for the campus.
- Support the existing installed base of 100 EMRS systems installed.
- Work to resolve incidents received via ServiceNow ITSM (HQ Conference Room Support Group.
- Provide direct user support for EPA HQ Campus in the user of VTC, EMES, Zoom, and other EPA-supported services.
- Provide backup / alternate fill-in support for EISD conferencing support.
- Communicate within the team and other contractors, as well as 3rd party vendors.
Minimum Requirements
Preferred Qualifications
Special Position Requirements
Schedule : 8 hour shift supporting campus operation hours of 0700-1800, with ability to support the customer outside of core hours if needed.
NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us at recruiting@nccsite.com. Please reference the position in your email.
NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.