What are the responsibilities and job description for the Service Technician Houston, TX position at National Carwash Solutions, Inc.?
Job Description
Job Description
National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!
The Gig…
The Maintenance Field Service Technician - operates on-site to perform preventive maintenance, repair equipment, and install replacement parts related to NCS vehicle wash equipment and accessories. The Field Service Technician will also train customers on basic equipment maintenance.
What You’ll Do…
- Perform service work on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
- Replace, repair, or adjust parts and systems as necessary
- Inspect, calibrate, and check all chemicals
- Run equipment through "cycles" to ensure the complete system is functioning properly
- Advise customers of necessary service work and make recommendations to customers regarding replacement of worn or damaged parts, systems, etc.
- Inspect equipment to ensure proper function
- Provide information and training to customer regarding proper operation and general maintenance of equipment
- Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction
- Deliver parts or supplies to customers
- Complete work orders, expense reports, and daily and weekly time logs
- Maintain up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence
- Maintain proper inventory of parts on service vehicle and in warehouse; reports level of field inventory as required
- Comply with all service policies and procedures
- Keep Service Manager informed of all significant problems, progress or difficulties
- Other job related duties as assigned
Physical Requirements :
What You Need…
As a field technician or related technician
Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.
National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
