What are the responsibilities and job description for the Mechanical Service Technician position at National Carwash Solutions?
Join Our Team at NCS: Field Service Technician
For 50 years NCS has steadily grown organically and through acquisitions. Today we’re the leader among car wash equipment manufacturers in North America. Look to NCS for trusted brands in commercial carwash equipment and cleaning solutions.
Why NCS?
No matter where you are in your career, you can apply your knowledge and passion to support our customers. At NCS, you'll have opportunities to grow both professionally and personally.
About the Role
As a Field Service Technician, you will be responsible for preventive maintenance, repairing equipment, and installing replacement parts related to NCS vehicle wash equipment and accessories. Your duties will include:
- Performing service working on vehicle wash equipment and accessories including trouble shooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action.
- Completing work orders, expense reports, and daily and weekly time logs.
- Developing and maintaining a good rapport with customers, constantly striving to provide great service and ensure customer satisfaction.
- Replacing, repairing, or adjusting parts and systems as necessary.
- Inspecting equipment to ensure proper functioning.
- Maintaining proper inventory of parts on service vehicle and in warehouse; reporting level of field inventory as required.
Physical Requirements:
- Ability to lift items of light to heavy weight, up to 75 lbs.
- Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods.
Essential Skills:
- Associate degree from a two-year college or technical/trade school plus a minimum of one (1) year industry related experience; OR equivalent combination of education and experience.
- Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
- Knowledgeable with:
- Industrial Mechanical, Pneumatics, and hydraulics
- Electrical Experience - including 3 phase.
- Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
- Ability to successfully work independently or within a team.
- Ability to multi-task, prioritize, and manages time effectively.
- Intermediate computer skills, and email communication
- Excellent communication and organizational skills
