Marketing and Communications Coordinator

Marketing and Communications Coordinator

Position Summary: 

We’re seeking an energetic and dedicated Marketing and Communications Coordinator to join our fast-paced, dynamic team. If you thrive on variety, can excel in a deadline-driven environment, and are excited about contributing to high-profile events like the annual Lucille Ball Comedy Festival, this position is for you. You’ll support our marketing efforts by creating compelling content across traditional and digital platforms, helping manage social media, and collaborating on public relations initiatives that help the National Comedy Center continue to be recognized as one of the best museums in the country.

Essential Duties/Responsibilities: 

• Support internal teams’ needs across all channels, including but not limited to email newsletters, websites, and social media channels, ensuring all communications reflect our high standards.
• Collaborate with internal teams and external partners to drive museum attendance, product sales, and event ticket sales.
• Write and edit promotional materials to highlight key offerings, including museum admission, events, and retail merchandise.
• Monitor and analyze the effectiveness of marketing and promotional campaigns across all channels, offering insights for continuous improvement.
• Support the management of our social media presence, ensuring brand consistency and positive customer interaction.
• Draft press releases, coordinate press outreach, and help manage media relations.
• Report on press mentions and marketing performance metrics.

Required Skills/Abilities:  

• Bachelor’s degree in marketing, public relations, communications, journalism, or related field.
• Minimum of 2 years experience in marketing, PR, or communications.
• Strong writing, editing, and verbal communication skills, with experience managing social media platforms.
• Exceptional problem-solving, organizational, and time management skills.
• Positive, innovative, and results-driven, with a passion for success.
• Thrives in a fast-paced, dynamic environment.
• Collaborative, outgoing team player with a hands-on approach.
• Adaptable and flexible, with the ability to pivot and re-prioritize as needed.
• Capable of working both independently and collaboratively.

Preferred Qualifications:

• Experience with creating video content for social media.
• Experience in travel/tourism, hospitality, or attraction industry marketing.
• Familiarity with digital and social media marketing tools, CRM systems, and SEO.
• Basic graphic design skills and event marketing experience are a plus.

Physical Requirements:  

• Prolonged periods of sitting at a desk and working on a computer. 
• Must be able to lift 15 pounds at times.  
• Must be able to access and navigate each department at the organization’s facilities.

Schedule Requirements:

Primarily a Monday – Friday 9 am – 5 pm position. Must be able to work on occasional weekends, evenings, and holidays. Must be able to work extended hours during the annual Lucille Ball Comedy Festival held each August around Lucille Ball’s birthdate (August 6.) Exact festival dates are subject to change annually.

Supervisory Requirements: 

Assist with the supervision of MarCom department summer interns.

Travel Requirements: 

10% - local and regional travel only; reliable transportation preferred. 

Interested candidates should submit a resume and cover letter.