Continuing Education Coordinator

Job Summary:

The National Commission for Health Education Credentialing, Inc. (NCHEC), a national non-profit credentialing organization is seeking a Continuing Education Coordinator. NCHEC’s vision is to promote, improve, and protect the health of people through upholding the highest quality standards in health education certifications. NCHEC is seeking a motivated, proactive, and detail-oriented Continuing Education Coordinator to join our team. This position will serve as the primary contact for all continuing education-related questions, ensuring certified professionals have access to the necessary resources and support. This role requires excellent organizational and multi-tasking skills, strong written and verbal communication abilities, and the ability to work both independently and in a team environment.

Responsibilities:

·        Serve as the primary contact for all continuing education-related inquiries, offering guidance to professionals on courses, CE credit tracking, and certification renewal processes.

·        Review and enter continuing education submissions from credential holders and ensure appropriate follow-up.

·        Prepare communications related to certification maintenance such as recertification reminders and policy changes.

·        Evaluate data and make recommendations regarding outreach to certified individuals encouraging renewal and recertification.

·        Ensure renewal and recertification policies and processes are in compliance with accreditation standards. Assists with compiling information for the accreditation application and review processes.

·        Provide updates to the Policies & Procedures Handbook.

·        Provide support to the Division Board for Professional Development (DBPD); responsible for attending monthly meetings and reporting, prepare and present recertification appeals, and apprise the board of any other issues/concerns from credential holders.

·        Work with assigned staff to ensure accuracy and accessibility of website continuing education information.

·        Act as one of the liaisons to the organization’s database vendor; ensures functionality and oversees the implementation of new services/modules.

·        Support office needs including telephone coverage, response to general requests for information and basic inquiries regarding continuing education, examination, payments and other needs, as necessary.

·        In-office time is required with a hybrid work environment.

Qualifications:

·        Minimum of bachelor’s degree preferably in health education or closely related discipline. 

·        Fluent in office software including: Windows 10, Microsoft Office: Outlook, PowerPoint, Word, Excel, and Adobe.

·        Strong customer service skills.

·        Well-organized, highly efficient in time management and work coordination skills.

·        Ability to work in a team environment and independently with a minimum of supervision.

·        Positive attitude and willingness to learn.

·        Good communication and interpersonal skills.

·        Ability to perform duties without discrimination against any individual on the basis of race, ethnicity, religion, sex, gender identity, age, disability, sexual orientation, status as a veteran, or other legally protected status

·        CHES®/ MCHES® certification a plus.

·        Previous experience with database management systems a plus.