Learning & Development Manager, HR & OD

POSITION TITLE:                 Learning & Development Manager, Human Resources and Organizational Development

STATUS:                               Full time / Exempt

LOCATION:                          Chicago, Illinois (Hybrid: 2 days/week on-site, 3 days/week remote)

ABOUT NCSBN

Empowering and supporting nursing regulators across the world in their mandate to protect the public, National Council States Boards of Nursing (NCSBN) is an independent, not-for-profit organization. As a global leader in regulatory excellence, NCSBN champions regulatory solutions to borderless health care delivery, agile regulatory systems and nurses practicing to the full scope of their education, experience and expertise. A world leader in test development and administration, NCSBN’s NCLEX Exams are internationally recognized as the preeminent nursing examinations.

JOB SUMMARY

We are seeking an experienced learning and development professional to join our Human Resources & Organizational Development (HR & OD) team. The ideal candidate will bring value to the team by designing, developing, implementing, maintaining, and managing the Learning and Development (L&D) initiatives for NCSBN under the broad oversight and leadership of the Chief Human Resources Officer (CHRO).

The person selected for this role will be passionate about creating a culture of continuous learning and growth, with a strong focus on enhancing employee skills, competencies, and performance.

In this role, the Learning and Development Manager will implement comprehensive, high-quality training programs that address the needs of NCSBN employees, develop project plans and execute training against plans and timelines. This would include developing or participating in the design of programs to enhance organizational effectiveness, culture, and employee engagement through learning interventions, and managing the logistics related to effective implementation of those programs.  

This role is an exciting opportunity for a skilled Learning and Development manager who is looking to help build new learning systems and improve existing learning processes for an organization committed to advancing nursing regulation and policy worldwide!

RESPONSIBILITIES

• Establish a cohesive framework for learning paths, competencies, and career development to enable a continuous learning culture.
• Manage and direct the activities of external vendor partners.        Evaluate instructor performance and the effectiveness of training program, providing recommendations for improvement.  
• Facilitate periodic, in-house training sessions, workshops, and seminars to deliver high-quality learning experiences.  
• Collaborate with HR, hiring managers and other departments to enhance onboarding programs for new employees, ensuring a smooth transition and alignment with organizational culture and values.
• Maintain, develop, and organize training material, handouts, worksheets, job aides, and evaluations.
• Stay current with the latest L&D trends, methodologies and best practices.  Evaluate and incorporate suitable tools to enhance the learning experience and results.  
• Evaluate, enhance, and manage a learning management system (LMS) and other learning technologies to support the delivery and tracking of learning initiatives.
• Conduct periodic needs assessments and gap analyses to identify learning needs and opportunities for improvement, utilizing feedback from employees, managers, and organizational data.
• Establish metrics to measure the impact of learning initiatives on business performance and provide insights for continuous improvement.
• Manages the professional development request and reimbursement process and budget.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Training and Development, Organizational Development, Business Administration, or a closely related field.
• At least 5 years of proven, dedicated experience as a L&D Manager or senior level specialist within a professional, mid-sized organization.    
• Solid foundation in learning and development strategies, including talent development, leadership development, and organizational effectiveness.
• Experience using learning management systems and implementing e-learning platforms. 
• Strategic mindset with the ability to translate business goals into effective learning initiatives.
• Excellent leadership, communication, presentation, facilitation, and interpersonal skills.
• Strong project management and organizational capabilities.
• Analytical proficiency to assess the impact and effectiveness of learning programs.
• Ability to work collaboratively with cross-functional teams and individuals.
• Certifications in L&D or related fields (e.g., CPTD, CPTM) are desirable.

TO BE CONSIDERED

Interested candidates must submit their resume as soon as possible. 

The National Council of State Boards of Nursing (NCSBN) is an equal employment opportunity employer.  Decisions affecting employment are considered without regard to disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected characteristic.