Clinical Supervisor

About National Counseling Group

National Counseling Group (NCG), an ncgCARE partner, is the premier provider of behavioral health services in Virginia, specializing in community-based counseling, crisis stabilization, mental health skill-building, school-based treatment, and outpatient counseling. With over 30 offices across the state, our mission is to improve lives—not just for those we serve, but also for our dedicated team of professionals.

We offer employees quality benefits, advancement opportunities, professional development, and a supportive team-oriented culture.

Position Overview

We are seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. Reporting to the local Operations Director, this Tier 1 leadership role is accountable for enhancing the staff experience, ensuring clinical quality, and delivering exceptional customer service.

The Clinical Supervisor will manage clinical operations, oversee staff performance, and maintain community partnerships to promote satisfaction and access to services.

Location: Newport News, VA 

Compensation:

• Sign-On Bonus: Up to $2,000!
• Licensed Eligible: Starting salary $61,449
• Fully Licensed: Starting salary $64,981

Essential Duties

Leadership and Supervision

• Oversee case assignments for team members and monitor caseload utilization.
• Provide clinical consultation for crisis situations and support team members in developing effective strategies.
• Review clinical documentation and approve as needed to ensure quality and compliance.
• Conduct routine check-ins with individuals and families at intake and quarterly to ensure satisfaction with services.
• Facilitate professional development by supporting staff use of electronic systems (EHR, HRIS, LMS).

Community Engagement and Advocacy

• Engage with community stakeholders and referral sources to build and maintain strong partnerships.
• Attend court hearings or client-related community meetings as necessary.
• Participate in service recovery activities, addressing complaints and grievances to ensure resolution.

Direct Client Engagement

• Conduct initial assessments when no clinical assessor is available.
• Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.

Crisis Management

• Provide crisis monitoring and track aftercare reviews for individuals in need.
• Actively support staff during crisis intervention situations.

Qualifications

• Education: Master’s degree in Counseling or a related field.
• Licensure: Associate license, supervisee status, or full license in the state of Virginia.
• Experience: Minimum of 3 years in a related field.
• Transportation: Access to a working car and valid driver’s license.
  • Daily travel: Up to 25%
  • Minimal overnight travel.

Employment Benefits

Health and Wellness

• Health, dental, and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

Financial Security

• Company-paid basic life insurance.
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability).
• Optional 401(k) retirement plan.

Work-Life Balance

• Paid time off, including vacation, holidays, and sick leave.

Why Join Us?

At National Counseling Group, you’ll be part of a growing organization dedicated to improving lives. We’re committed to creating a diverse and energetic workplace where you can advance your career, develop your skills, and make a meaningful impact every day.

Apply now and join us in transforming lives—starting with your own!

Legal Information: 

ncgCARE and all partner affiliates maintain a drug-free workplace.

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com. If you require relay service assistance, please click on the following link to review information on your state’s relay service: http://transition.fcc.gov/cgb/dro/trsphonebk.html

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

Salary : $61,449 - $64,981