What are the responsibilities and job description for the Business Development Manager-Inside Sales position at National Dentex Labs?
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Business Development Manager-Inside Sales. This is a remote position.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Key Responsibilities:
New Business Acquisition
- Own all aspects of prospecting and lead generation within the assigned territory.
- Build and manage a robust pipeline of opportunities, converting leads into new accounts.
- Deliver compelling sales presentations and product demonstrations to showcase NDX’s value proposition.
- Close new business deals to meet or exceed revenue targets.
Customer Engagement
- Spend the majority of time making outbound calls and follow-up calls to prospects and customers daily.
- Develop and maintain strong relationships with dental professionals, including dentists, office staff, and other decision-makers.
- Conduct discovery conversations to identify customer needs and align NDX’s services as the ideal solution.
- Investigate and troubleshoot issues with customers in your territory.
Collaboration & Onboarding
- Work closely with NDX labs to ensure a first-rate onboarding experience for new customers.
- Coordinate with internal teams to facilitate smooth account setup, communication, and service delivery.
- Serve as a bridge between new customers and labs to ensure a successful transition and long-term partnership.
Territory Management
- Develop and execute a strategic territory plan to maximize new business growth.
- Track and report sales activities, pipeline metrics, and performance against goals.
- Stay informed on industry trends, competitor activities, and market opportunities.
Qualifications:
- Experience: Minimum of 2 years of direct work experience in sales or telephonic sales capacity. Dental sales experience preferred, with a proven record of accomplishment of acquiring new business and meeting sales targets.
- Education: Bachelor’s degree or equivalent experience preferred.
- Demonstrated ability to independently manage a territory, prioritize activities, and drive results.
Key Skills & Competencies:
- Relentless drive, grit, and determination to win new customers and grow revenue.
- Excellent interpersonal and communication skills, with the ability to build trust and rapport quickly.
- Past experience tracking customer opportunities in a CRM, preferably Salesforce.com
- Strategic thinker with strong problem-solving and negotiation skills.
- Highly motivated, self-sufficient, and comfortable working in a fast-paced, target-driven environment.
- Collaborative mindset with a focus on delivering exceptional customer experiences.
- Excellent listening skills.
