What are the responsibilities and job description for the Removable Manager position at National Dentex Labs?
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 40 labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX Stern Dental Lab in Houston, TX for a Removable Manager.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
- Manages and maintains staff by recruiting, selecting, orienting, and training team members; maintaining a safe, secure, and legal work environment; and developing personal growth opportunities for team members
- Communicates job expectations; planning, monitoring, and appraising team members; coaching, counseling, and disciplining team members; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
- Maintains quality service by enforcing quality standards; analyzing and resolving quality problems; identifying trends; recommending system improvements
- Work with laboratory leadership to develop and maintain budgets
- Follow up on all customer complaints to ensure the issues identified are resolved to the customer’s satisfaction and use as an opportunity to coach team members
Skills and Abilities Required:
- Must be able to read, write, speak and understand English
- Must have computer skills including typing and familiarity with Microsoft Office products
- Verbally communicate with all levels of staff, leadership and customers maintaining a positive demeanor and nurturing teamwork
- Must be familiar with Performance Management processes, Project Management, Coaching, Quality Management, and Developing Standards
- Must be a results driven individual
- Understands the importance of, and has the ability to, foster teamwork
- Takes initiative
- Has excellent listening skills
- Attention to detail
Minimum Education and Experience Required:
- Required: High school diploma or equivalent
- Required: Minimum five (5) years’ experience in a removable dental prosthesis fabrication department
- Required: Production and/or Manufacturing experience
- Preferred: Management experience
- Preferred: Customer Service experience
- Valid Driver's License with an acceptable driving record per National Dentex Standards
Hazardous Materials or Equipment Used:
- Acetone/Solvent
- Acrylic Resins – liquid (denture base & restorative)
- Acrylic Resins – liquid (soft tissue conditioner)
- Acrylic Resins - powder (denture, ortho, custom tray)
- Acrylic Resins/Ethyl Acrylate
- Acrylic Resins/Phthalic Anhydride
- Acrylic Resins/Vinyl Chloride
- Adhesives
- Alginate
- Betadyne
- Biocide
- Bite Waxes
- Burner/Bunsen Burners
- Cast alloys/beryllium
- Cast Alloys/Molybdenum
- Cast Alloys/Nickel
- Denatured Alcohol
- Disinfectant/Cleaner
- Disinfecting Solutions
- General purpose cleaner (Ammoniated)/Ultrasonic
- General Purpose Cleaner (Non-Ammoniated)/Ultrasonic
- Gold
- Green Stones
- Handpiece Cleaner
- Handpiece Lubricants
- Heavy Stain Remover/Ultrasonic
- Isopropyl Alcohol
- Jellies
- Light Curing
- Light Curing – see radiation section VII of manual
- Natural Gas/Ethane
- Natural Gas/Methane
- Oil of Orange
- Potroleum Distillates
- Pickling solutions/Chromic Acid
- Plaster and Stone Remover (Ultrasonic)
- Plastic Tray Liquid
- Propane/Burners
- Restorative Resins/Acrylic Resin Powder
- Silicate Investements
- Silver Alloy
- Soaps/Disinfecting
- Sporicidin
- Tin Oxide
- Ultraviolet Light
- Vaseline
- Wax Remover
- Wax Solvent
- White Stones
- Investment
Equipment Used:
- Safety Glasses, Gloves, and Dust Respirator
- Additional equipment used: hand piece, scanning equipment
Physical Requirements:
- Perform tasks at multiple workstations-standing and sitting for extended periods of time
- Regularly required to sit, walk, and/or reach
- Regularly required to exhibit fine motor skills and/or perform repetitive motions using both arms and hands grasping, gripping, pinching, lifting, and carrying. Constantly lifting and carrying 0-10 lbs. Occasionally lifting and carrying up to 25 lbs.
- Ability to read and interpret prescriptions and other required documentation
- Ability to effectively communicate technical information
- Vision capabilities: depth perception, attention to detail, and/or color
