What are the responsibilities and job description for the Shipping & Receiving Specialist position at National Dentex Labs?
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are seeking to fill a number of key positions within our organization including this opportunity at NDX Rogers Dental Lab in Athens, TN for a Full-Time Shipping & Receiving Specialist.
The regular hours for this position are from 8:30 AM to 6:00 PM Monday through Thursday, 8:00 AM to 2:00 PM on Friday and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
- Able to perform all functions/responsibilities of Shipping and Receiving Clerk and has the ability and responsibility to schedule cases and/or invoice cases.
- Receives case, opens case and disinfects case for production.
- Packs and ships case for delivery through local source or national carrier.
- Performs the scheduling function for each case
- Through LIS enter demographics and customer information
- Print preference notes matching to case.
- Move case into production area.
- Invoices cases and assists with billing questions or issues
- Scanning of paperwork for each case for electronic storage
- Answer all incoming calls
- Respond to all inquiries from customer’s office
- Refers all technical inquires to appropriate team member
- All other duties as assigned.
Skills and Abilities Required:
- Data entry and computer skills
- Ability to coordinate multiple tasks
- Attention to detail
- Excellent customer service
Minimum Education and Experience Required:
- Required: High school diploma or GED equivalent
- Some billing experience required
Hazardous Materials or Equipment Used:
- Disinfectant process chemicals
- Personal protective equipment as required.
- Office equipment
- Insert hazardous materials and/or equipment
Physical Requirements:
- Regularly required to sit, stand, walk, and/or reach
- Exhibit fine motor skills and/or perform repetitive motions
- Good hand-eye coordination
- Good manual dexterity
- Ability to walk and stand for long periods of time
- Repeated bending and kneeling
- Vision capabilities: Depth perception, attention to detail and/or color
- Push, pull, lift, and/or carry up to 25 pounds
