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Warehouse Associate

National Design Mart
Charlotte, NC Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/31/2025
Warehouse Associate
 
Overview: National Design Mart, National Granite Luxuries/National Carpet Mill Outlet’s Warehouse Associate is responsible for providing excellent customer service to all customers and installers. This role includes loading/picking materials and maintaining a clean and efficient warehouse. Inventory control, product knowledge, and organization skills are all components of this position. A strong belief in the company’s vision and the ability to execute its core values is necessary.
 
 
Responsibilities
  • Warehouse Activities (60%)
    • Greet and assist customers and installers
    • Load product into vehicles, prepare loads to be delivered, stocks merchandise
    • Provide excellent customer service to customers and to fellow staff members.
  • Inventory Management (30%)
    • Verify quantity received and label product as received in the system.
    • Manage material; staging and stacking.
    • Assist in resolving overages and shortages. Tag RA numbers on material being returned from the job and/or being shipped back to vendor.
  • Knowledge & Training (10%)
    • Identify personal growth needs and improvement opportunities; seek to obtain product knowledge.
    • Suggest processes to improve operational efficiencies.
 
Requirements
  • Previous experience in a customer service environment.
  • Familiarity with flooring materials and cabinets preferred.
  • Ability to participate effectively as a team member; strong decision making skills.
  • Ability to work a flexible schedule, including weekends and holidays.
 
Physical Aspects
  • Standing and/or walking for up to 4 hours consistently.
  • Lifting up to 80 lbs. regularly and without assistance.
  • Regular stooping and bending at the waist to load/unload material.
  • Occasional kneeling and crawling to assist with product retrieval or loading.
  • Pushing and pulling items of various weights and sizes multiple times daily.
 
 
 
 
 
Management reserves the right to add additional responsibilities as the needs of company change

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