Assistant Property Manager [NB]

Description

Assistant Property Manager with National Development:

The Opportunity:

National Development is looking for an Assistant Manager for a property North of Boston. The ideal candidate will bring a passion for people, apartment living, and creating a sense of community among residents and team members. 

As an Assistant Property Manager, Your Essential Duties and Responsibilities: 

· Administrative tasks such as processing invoices, depositing rent checks, processing move-in and move-out accounting, and managing delinquency recovery

· Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and guiding them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills 

· Preparing weekly and monthly leasing reports

· Initiate and execute the lease renewal process from offer to acceptance and prepare weekly renewal status update reports

· Participate in the planning and execution of resident events 

· Conduct daily, weekly, quarterly property inspections to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain the same. 

· Responsible for knowing the status of vacant units and inspection of all preleased apartments

· Develops and maintains knowledge of the property, community and competitors

· Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff

· Assist with the developing and implementing marketing strategies for the properties social media sites. 

· Cultivating and maintaining strong, loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community 

· Assists with monitoring resident satisfaction in person, through follow-up calls and emails. Also, while analyzing resident satisfaction surveys and online reviews to ensure a positive living experience. 

· Play a role in achieving community financial goals with assisting in the development, preparation and administration of the community’s capital and operating budgets

· Demonstrate the ability to resolve resident complaints and direct pertinent issues and matters to the community manager 

· Take over the Property Manager’s responsibilities when Property Manager is not available 

· Working weekends when prospective residents are out looking for their new home. 

You Create Value by:

· Being dedicated to our residents – working to exceed their expectations, resolve any community-related issues, and strive to create extraordinary experience 

· Being dedicated to National Development – striving to exceed leasing goals, maximize NOI, reduce turnover, maintain a positive reputation (both online and anecdotally), and proudly represent National Development’s professionalism and values 

· Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade”

What You Bring to Us:

· 3 years experience in the property management, hospitality or retail industries

· Experience with industry software (YARDI)

· Administrative and accounting skills 

· Experience with a Revenue Management software platform (YieldStar preferred)

· Willingness to jump in, learning new tasks and systems

· Outstanding communication skills, both written and verbal 

What We Bring You:

National Development offers a wide range of insurance options, programs and benefits that let you and your family be healthy and plan for the future. Including:

· Comprehensive and affordable health plans 

· Life insurance 

· Employee wellness incentives 

· Company-matched 401K 

We want our team members to be happy and healthy, both personally and professionally. Our benefits take into consideration everything from career development to family matters and health and wellness. 

National Development is proudly an Equal Opportunity Employer