What are the responsibilities and job description for the Property Manager position at National Development/Cranshaw Construction?
Description
The Opportunity:
National Development is looking for a full-time Property Manager for MarketStreet Apartments.
As a Property Manager, your primary responsibilities include:
- Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of National Development
- Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
- Managing the financial performance of the property in accordance with the established budget
- Effectively coaching all team members to understand how they contribute to the big picture
- Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
- Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
- Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and National Development from competition
- Partnering with the internal marketing group to develop strategies which position the community as a destination for people seeking engaged and enriched living experiences
- Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
- Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
- Supporting participation in training and educational opportunities
You Create Value by:
- Building a motivating environment that encourages your team to give their very best
- Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
- Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
- Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
- You play an active role in making certain the community is impeccable
- You roll up your sleeves and assist team members—no job is “below your pay grade”
What You Bring to Us:
- 5 years of experience in property management
- A track record of success building, developing and retaining high-performing teams
- A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
- Experience managing a budget and/or P&L
- Experience with a Revenue Management software platform (YieldStar preferred)
- Proficiency with industry software (YARDI), apps and computer programs
- Outstanding communication skills, both written and verbal
What We Bring You:
At National Development, we believe our greatest asset is our people. We are committed to supporting the health and wellbeing of our employees by offering a comprehensive benefits package to help everyone thrive both personally and professionally. Our benefits take into consideration everything from career development to family matters, health and wellness, and future planning:
- Affordable Health, Dental and Vision Plans to ensure you and any dependents are well cared for.
- Flexible Spending Plans (Medical & Dependent Care).
- Life Insurance and LTD to protect you and your loved ones.
- Employee Assistance Program, offering access to various life management resources, including confidential support for your mental health and wellbeing.
- Employee Wellness Incentives to keep you active and informed.
- Company-matched 401K to help you build a secure financial future.
- Tuition Reimbursement Program to support you in continued learning and professional growth.
- Paid Time-off to promote optimal work life balance.
National Development is proudly an Equal Opportunity Employer (EEO) and encourages all qualified candidates to apply. We do not discriminate against employees or prospective employees based on race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, age or military status.
