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Heavy Equipment Service Manager

National Equipment Dealers, LLC
Clayton, NC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/15/2025
NED, LLC. is a large heavy equipment dealership with over 30 years of industry experience in equipment sales, rentals, and customer support. Through mergers and acquisitions, NED, LLC. has grown through multiple acquisitions of independent heavy equipment dealerships, including Four Seasons Equipment, MAY-RHI, Earthmovers Construction Equipment, Richardson Service 1991, Inc., Grove River Machinery, and L & N Supply Company Inc. Today the company is re-branded under one unified name, NED – National Equipment Dealers.

Work Schedule: Full time, Monday - Friday 7am - 5pm or until completion of work with occasional weekend hours
Pay: $80,000 to $90,000/ annually; dependent upon skill set
Additional Incentives: Tuition Assistance Program, Boot Allowance, Prescription Safety Glasses Benefits program, added value repair incentive program.
401K: Employer match up to 5%
Benefits: Medical, Dental, and Vision Insurance, company-paid long term & short term disability, company paid life insurance, and many other programs available
Referral Program: You can earn up to $1,000 by participating in our employee referral program.
Time Off Policies: Personal/Sick, Vacation, Holiday Pay, Bereavement Pay, Jury Duty Pay.

Qualifications
Preferred that applicant is Cummins Certified.
Applicant must have 8 plus years of hands-on experience preferably in heavy equipment and show proficiency in hydraulics, electrical, pneumatic, and diesel engines. This position will be responsible for servicing off-road heavy construction equipment such as excavators, material handlers, wheel loaders, and many more off-highway trucks/equipment. We are looking for a leader who is a team player, and who can work with other shop technicians to accomplish projects in an efficient manner and show proficiency in:
  • Diagnostics and manufacture diagnostic software
  • Hydraulics and repair of hydraulics
  • Electrical systems
  • Pneumatic
  • Diesel engines
We represent some of the top brands in the industry including, Hyundai, Construction Equipment, Bell Off-Road Trucks, Manitou, Sakai, Dynapac and other products.

KEY JOB RESPONSIBILITIES:
  • Manage all repair and maintenance work for customer machines and NED rental fleet equipment
  • Supervise service department personnel
  • Managing customer relations and service invoicing process
  • Financial management of the service department
  • Manage staffing and retention of service personnel. - Coordinate training for technicians
  • Acquire new service business and estimate repair costs accurately and timely
  • Manage warranty claim submission process with manufacturers
  • We are only looking for candidates with five plus years of experience in the heavy equipment service industry
  • Management or supervisory experience is preferred
ADDITIONAL INFORMATION:
  • Any offer of employment is conditioned upon the successful completion of a drug screen, MVR and background check.
  • EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
*** VETERAN FRIENDLY COMPANY ***

If you're ready to advance your career and help us be "First Choice", fill out our application form by pressing "Apply" below.

Salary : $80,000 - $90,000

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