What are the responsibilities and job description for the Operations Manager position at National Exchange Bank & Trust?
Why NEBAT?
Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary
As an Operations Manager, you will be responsible for efficient, and effective oversight of a full-service branch office. Doing so will ensure that established policies and procedures are being followed. You will also be responsible for meeting operational goals including deposit, online, mobile, and other metrics. Other duties include customer service, security, teller transactions, community relations, and some facility administration.
Skills & Attributes Needed
To be successful in your banking career, the following skills and attributes are needed :
- Excellent customer service
- Attention to detail
- Thorough knowledge of branch operations and customer service / personal banker roles
- Ability to supervise and mentor multiple employees
- Ability to work independently as well as part of a team
- Problem solving skills
- Excellent communication
Qualifications
Ideal candidates will possess the following qualifications :
Benefits Offered
National Exchange Bank & Trust offers a competitive benefit package including, but not limited to :
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