What are the responsibilities and job description for the Residential Install Manager position at National Exterior Restoration Company?

Job Description

Benefits / Perks

Competitive compensation
Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth
Incentives and bonuses awarded for outstanding performance
Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency
Health insurance and paid time off are available
Company vehicle

Company Overview

Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. Thats the Storm Guard Way. It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If youre looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, youve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Summary

The Residential Construction Project Manager is ultimately responsible for customer satisfaction, quality of work, and timely completion of exterior construction projects. The RC Project Manager recruits the initial and ongoing sub-contractors to meet the demand of changing sales volumes.

The Residential Construction Project Manager schedules the project, orders the materials, contacts the homeowner, and remains the point person for all customer / production -related issues. The RC Project Manager is based largely in the field conducting daily site visits, running materials, moving crews as necessary, and ensuring the job site safety on all construction projects. These Residential Construction Project Managers must be highly organized, possess excellent communication skills, and have a sincere passion for customer service.

Plan, coordinate, and oversee roofing projects from start to finish, ensuring adherence to timelines, budgets, and quality standards.

Collaborate with the sales team to review project details, including scope of work, materials, and customer expectations.

Monitor project progress, identify and resolve any issues or delays, and make necessary adjustments to meet project goals.

Manage and lead a team of roofing professionals, including crew members, subcontractors, and other staff.

Provide clear direction, delegate tasks, and ensure the team's understanding of project requirements and safety protocols.

Foster a positive work environment, promoting teamwork, professional development, and a commitment to excellence.

Coordinate and allocate resources, including equipment, materials, and labor, to support efficient project execution.

Ensure proper inventory management of roofing materials and equipment, minimizing waste and optimizing cost-effectiveness.

Identify opportunities for process improvement to enhance productivity and operational efficiency.

Implement and enforce quality control measures to ensure roofing installations meet or exceed industry standards and customer expectations.

Conduct inspections and quality checks throughout the project lifecycle, addressing any deficiencies promptly.

Collaborate with the sales and customer service teams to address customer concerns and provide effective resolution.

Promote and enforce a strong safety culture, ensuring compliance with all applicable safety regulations and company policies.

Conduct regular safety meetings, provide training to team members, and maintain documentation of safety procedures and incidents.

Stay updated on industry best practices, codes, and regulations related to roofing installations and safety protocols.

Responsibilities

Project management

Customer service

Hiring of crews and subcontractors

Material ordering

Conflict resolution

Production scheduling

Diligent customer follow-up & follow-through

Quality assurance and safety compliance

Commitment to personal and team goals

Qualifications

Demonstrated experience in a project management or administrative capacity

Experience in roofing / siding / construction industry is highly desired

Strong leadership skills

Coachable team player

Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.

Effective communication skills, both verbal and written, for interaction with team members, clients, and stakeholders.

Excellent attention to detail

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Residential Install Manager

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