What are the responsibilities and job description for the Dispatcher/Customer Service position at National Flatbed Solutions, LLC?
NATIONAL FLATBED SOLUTIONS, LLC
4600 Executive Center Pkwy., St. Peters, MO 63376
Tel (888) 808-8288 Web nationalflatbedsolutions.com
Dispatcher/CSR – Customer Service Representative
National Flatbed Solutions, LLC is a growing supply chain logistics provider focusing on servicing the infrastructure, equipment and construction goods and materials market. Specializing in providing flatbed trailers, our number one focus is customer service and support. We’re looking for an individual with communication, negotiation, and organizational skills to work as a Business Development
Representative. This role will provide a level of autonomy in your daily work functions, but will also help develop problem solving skills, while offering opportunities to interact with others through supply chain management.
National Flatbed Solutions office is in, supplying flatbed freight to a national market. We’re a family- owned company with over 20-plus years’ experience in the construction material sales business with an additional 25-plus years’ experience in flatbed logistics.
Job Benefits:
- 100-percent health insurance coverage, optional dental and eye-care
- 401k with 50-percent match up 7-percent of salary
- Competitive Salary
Job Responsibilities:
- Develop and Strengthen customer and carrier relationships
- Qualify carriers to meet safety and compliance standards
- Negotiate rates with customers and carriers
- Handling outbound/inbound calls with dispatchers/drivers to solve problems and mitigate issues
- Ability to negotiate effectively and persuade others
- Ability to prioritize and manage one’s own time
- Identify shipping patterns to match compatible orders to ship
- Set/Schedule shipping appointments
Job Expectations:
- Must have a finisher attitude
- Must have a top one-percent work ethic
- Must be driven to succeed
- Must have excellent communication skills
- Must have problem-solving and crisis management skills
Job Qualifications:
- Prefer 2 years college degree, Associates or Greater
- Capable of working with new software, online resources, and Excel
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Saint Peters, MO 63376 (Required)
Ability to Relocate:
- Saint Peters, MO 63376: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000