What are the responsibilities and job description for the Shop Technician position at National Fleet Management Inc?

Job Description

Diesel mechanics or technicians are responsible for performing mechanical repairs and preventative maintenance on fleet vehicles and heavy equipment in transit and freight. They are fluent in the maintenance and repair of mechanical, electrical, hydraulic, and diesel systems. Diesel mechanics or technicians also complete repair or service reporting, order and inventory necessary parts, fabricate necessary parts or equipment, develop and execute service or repair processes,

Responsibilities :

Service Department Operations

Determines vehicle condition by conducting inspections and diagnostic tests, identifying worn and damaged parts.
Keeps equipment available for use by completing preventive maintenance; installing component and parts; controlling corrosion; completing winterization procedures.
Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, components, parts within systems such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics, valve mechanisms, governors, oil systems, control linkages, clutches, and traction units.
Interprets diagnostic test results accurately.
Writes detailed inspection reports and repair plans.
Collaborates with other diesel technicians.
Perform test drive to gauge performance.
Adhere to inspection procedure checklist.
Uses power, machine, and hand tools safely.
Follows all repair shop regulations and standards
Ensure a safe and clean work environment.
Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items.

Customer Service

Greet customers in a courteous and friendly matter.

Notify Service Advisor of any changes, delays or additional work needed in a timely matter.

Handle customer complaints reasonably, showing empathy and a positive attitude.

Give special attention to repeat repairs to ensure the situation is corrected.

Other Duties-As Assigned.

Qualifications and Job Requirements :

Knowledge of diesel engine components and operational mechanisms.

Superior knowledge of maintenance tools and repair equipment.

Knowledge of computer systems and other relevant electronics.

Proficiency in the use of diesel engine diagnostic software.

Treat all employees and customers fairly, courteously, and with dignity.

Effective collaboration and communication skills.

Demonstrates time management, organization, and problem-solving skills.

Experience with Cummins Engines, Allison Transmissions, electrical, HVAC and steering components preferred.

Valid Driver’s License; CDL Class A preferred.

Education and Experience Requirements :

High school diploma or GED certificate.

Diesel Technician or Mechanic Degree.

3-5 years’ experience with diesel engine and truck repair.

Valid State or Federal A / C Certification Preferred.

Engine certification (Isuzu, Cummins) Preferred.

Basic computer skills.

Must have own tools.

FMCSR Annual Inspection Certification Training Preferred.

Physical Requirements :

Exposure to temporary elevated noise levels in the work environment are probable.

Occasionally required to bend, stoop, crouch, reach, and handle tools.

Requires the ability to lift 50 pounds of material regularly.

Occasionally have the ability to lift 100 pounds of material.

Must possess ability to work under pressure and handle stress.

Must have ability to meet regular required attendance and tardiness policies.

Working Conditions :

Frequently works near moving mechanical parts.

Frequently exposed to exhaust fumes or airborne particles.

Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a mother vehicle service department.

National Fleet Management (NFM) is an “Employee at Will” company. Either employee or NFM may terminate the employment relationship at any time, for any reason, with or without cause or notice.

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