IT Manager - Infrastructure

National Grid Renewables is a full-service renewable energy company headquartered in Minneapolis, Minnesota. National Grid Renewables has developed over 2,400 megawatts of wind and solar projects that are either operational or currently under construction throughout the United States. National Grid Renewables has a multi-gigawatt development pipeline of wind and solar projects in various stages of development throughout the United States. National Grid Renewables provides custom solutions for utilities and corporations looking to harness renewable energy for business growth. With deep roots in agriculture, National Grid Renewables prides itself on developing renewable energy projects that are farmer-friendly, community-driven, and beneficial for rural communities.

National Grid Renewables is seeking an IT Manager – Infrastructure to join our growing Information Technology Team. The candidate in this role will be a strategic partner responsible for supporting our internal customers’ needs. This role will be hybrid, which will require the person to be on site 3 days a week and when needed to help support the team.

The individual in this position must have an interest in managing others and previous management experience is a plus. The ideal candidate will also be able demonstrate an understanding of Infrastructure best practices to determine strategy and achieve departmental objectives. This role will provide daily management and thought leadership within the Information Technology team to execute timely and compliant delivery of company initiatives, from inception through onboarding & offboarding. Engage with various internal teams to drive successful timely delivery of business initiatives.

Role

• Oversee enterprise and Operational Technology (OT) systems, including cloud, server, storage, network, voice, and data center environments.
• Leads the IT service desk function and maintain high levels of customer satisfaction.
• Works with departments across the Company to identify Infrastructure needs.
• Creates and maintains a roadmap for infrastructure efforts.
• Build, mentor, and lead a high-performing team.
• Oversee the architecture, deployment, operation, and disaster recovery of cloud and on-premises solutions, ensuring alignment with business goals.
• Ensure adherence to regulatory requirements, industry standards, and internal policies.
• Establishes direction and determines processes and best practices for Infrastructure team functions.
• Assesses staffing needs on an ongoing basis to ensure organizational analytics needs can be met.
• Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist.
• Applies knowledge and experiences to solve broad scope and complex problems.
• Identifies and analyzes patterns from partial and/or conflicting data, and finds, and recommends solutions.

Background and Skills

• • 
    Bachelor’s degree in Information Technology, MIS, Computer Science, or equivalent experience.
  • Minimum of 5 years of experience in IT infrastructure management.
  • Demonstrated ability to coach, direct, and develop individuals and teams.
  • Excellent presentation skills with proven ability to communicate complex technical information in a way that is easily understood by others.
  • Strong understanding of IT infrastructure frameworks, ITIL, and cybersecurity best practices.
  • Strategic thinking and planning skills.
  • Ability to build and maintain relationships.
  • Strong negotiation skills.
  • Sound judgment and conflict resolution skills.
  • Strong oral, written and interpersonal communication skills with ability to communicate with both technical and non-technical partners.
  • Strong organization and facilitation skills.
  • Advanced Microsoft Office skills.
  • Proficient use of various core systems, office and computer equipment, and software packages.
  • Strong critical thinking skills
  • Effective risk mitigation and issue resolution
  • Highly collaborative and influential in a team management capacity

All offers of employment are contingent upon the successful completion of reference check, & background check. National Grid Company is an Equal Opportunity Employer.

Pay Range for the posted level: $110,000 - $166,000

We offer a comprehensive benefit package, including Medical, Dental, 401(k) and disability benefits.

National Grid Renewables believe fostering diversity, equity and inclusion is everyone’s responsibility. Open, honest and respectful ways of working, learning and communicating are the cornerstones of a successful business, and leveraging inclusion and diversity lead to better business results. At National Grid Renewables, we’re focused on creating a work environment where our people feel respected and included, and therefore empowered to be themselves.