Remote Operations Center (ROC) Operator

National Grid Renewables is a full-service renewable energy company headquartered in Minneapolis, Minnesota. National Grid Renewables has developed over 2,400 megawatts of wind and solar projects that are either operational or currently under construction throughout the United States. National Grid Renewables has a multi-gigawatt development pipeline of wind and solar projects in various stages of development throughout the United States. National Grid Renewables provides custom solutions for utilities and corporations looking to harness renewable energy for business growth. With deep roots in agriculture, National Grid Renewables prides itself on developing renewable energy projects that are farmer-friendly, community-driven, and beneficial for rural communities.

National Grid Renewables is currently seeking a Remote Operations Center (ROC) Operator to remotely monitor the operation and performance of wind, solar, and battery storage assets. The ROC Operator will play a key role in the safe and reliable operations of our renewable energy assets. The ROC Operator is responsible for performance monitoring and remote diagnostics including turbine and inverter resets as well as regulatory actions to include voltage control changes and curtailment actions. Under supervision of the ROC Manager, the Operator will monitor and control computer and peripheral electronic data processing equipment to analyze data and remotely operate wind turbine generators, solar assets, and battery storage assets.

What you will be doing:

The ROC Operator I will focus on following areas:

• Continuously monitor the operation of facilities to ensure compliance with safe operations, electrical system procedures, regulatory requirements, power sales requirements, dispatch instructions, contractual obligations, and business unit objectives.
• Facilitate Team Generation Blast calls.
• Initiate and monitor outage requests as needed.
• Work closely with on-site operations to maximize project availability and production.
• Build and maintain relationships with primary stakeholders and market participants, including power purchasers, scheduling entities, system operators and facility technicians to optimize performance, maximizing availability.
• Start, stop, and dispatch wind, solar and battery storage facilities to meet planned schedule.
• Perform diagnostic analysis of operating data to assess operating performance and identify abnormal performance conditions.
• Build statistical models for operational trending.
• Effectively communicate abnormal conditions to management or stakeholders.
• Help and assist with building out and crafting solutions to improve our internal display screens, reports, and customer-facing products.
• Ability to troubleshoot and resolve basic to moderate IT issues.
• Work safely alone and with others with following National Grid Renewables safety rules, certifications, and procedures.
• Occasional travel to Data Center locations and training.
• The Operations Center is a 24/7 operation. This is a 12-hour rotating shift assignment. Nights, weekends, overtime, and holiday work is required.

Required experience and qualifications:

• High school diploma or GED required and minimum of 2-year degree or equivalent work experience.
• Ability to understand and follow written and verbal job instructions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and written procedures.
• Ability and willingness to respond to plant operational needs.
• Must be proficient in the use of PC-based computer software including Microsoft Office Suite.
• Well-developed interpersonal and communication skills.
• Strong written and oral communication skills.
• Ability to work proactively and productively without supervision.
• Ability to multi-task, prioritize complex situations, and produce results in an extremely demanding environment.
• Ability to distinguish between colors on drawings and monitors/screens.
• Must be willing to work from our headquarters in Bloomington, MN.
• Preferred experience and qualifications:
• 2-year degree in math, physics, engineering, electrical technology, electrical transmission system operations technology.
• Experience in the renewable energy field.
• Knowledge of core transmission, generation and electrical distribution processes associated with electric utilities or independent power producers including control systems.
• Skill in utilizing mathematics as it applies to electrical theory and power system applications.
• Experience with other Microsoft Tools such as Power Bi.
• Proficiency with EMS & SCADA systems.

National Grid Renewables believe fostering diversity, equity and inclusion is everyone’s responsibility. Open, honest and respectful ways of working, learning and communicating are the cornerstones of a successful business, and leveraging inclusion and diversity lead to better business results. At National Grid Renewables, we’re focused on creating a work environment where our people feel respected and included, and therefore empowered to be themselves.