Manager, Data Quality

About us

National Grid is hiring a Data Quality Manager for our Customer Data Office. This role is located proximate to our Waltham, MA, Syracuse, NY or Brooklyn, NY offices.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

Key Accountabilities

• Lead a team of data quality business analysts, data analysts, and technical data custodians
• Set data quality strategy and roadmap in line with Customer Business Strategy and Data Roadmap
• Define and own the data quality business case and ensure benefits are realized
• Manage Customer’s business portfolio of data quality improvement initiatives and ensure that best practices, rules, and standards are applied
• Create and manage data quality sub-policies, business rules that align to the overall Data Business Management System (BMS) and Quality standards for key data elements
• Drive improvement to data quality through process and system improvements; communicate top priority data quality opportunities and improvement proposals to stakeholders and senior management
• Responsible for the development and maintenance of the department's data quality dashboards, including the oversight, analytics, and reporting
• Make data fit for purpose based on data consumer requirements by defining requirements, rules, standards, and specifications for data quality controls as part of the data lifecycle
• Review requirements, specifications, and technical design documents; provide timely and meaningful feedback
• Manage and assess data quality activities (capture /acquire, process, cleanse, update, store, and dispose of) that are part of Customer’s business deployments

Supervisory/Interpersonal- Experience Required

• Implement departmental processes to measure, monitor and report on data quality levels and to discover areas for improvement
• Identify risks and opportunities in projects and provide recommendations on how best to mitigate or achieve each
• Develop business relationships and integrate activities with other Business and/or IT (Information Technology) areas
• Plan and present program-level communications for executives and stakeholders
• Plan and manage data quality staffing strategy consistent with the needs of the business to complement internal capabilities, e.g. data product development and analytics enablement.
• Coach team members and other department project personnel to ensure business application systems are developed in a way that complies with data quality standards and established methodologies and practices
• Define performance objectives and development plans for team members, ensuring alignment with department objectives

Qualifications

• Bachelor’s degree in a technical or analytical discipline
• Extensive experience of implementing data quality programs within large organizations
• Technically literate with an understanding of database and schema design
• Knowledge of the energy, utility industry with jurisdictional data regulations
• Proficient in the use of SQL, MDM, Snowflake
• Proficient in the use of Informatica Suite: EDC (Enterprise Data Catalog), CDQ (Cloud Data Quality), and Axon
• Experience managing people and projects related to data quality and implementing process improvements for a large organization
• Strong analysis, analytical, problem-solving and interpretation of data skills·

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