What are the responsibilities and job description for the Quality Information Manager (QIM) position at NATIONAL HEALTH - WHITE OAK LLC?
White Oak Estates is seeking a Quality Information Manager. This position is full time, Monday through Friday. We feature annual merit increases, full time benefits, holiday premiums, a beautiful work environment and supportive team members. The QIM will work at the facility location. White Oak Estates is a skilled nursing facility located in Spartanburg, SC.
The QIM is responsible for planning and implementing program audits and monitoring data for all patient/resident health records and will act as a resource to support the facility's ongoing QI program. Will work with the Administrator/Director of Nursing or other designated individual to ensure compliance with state and federal regulatory requirements pertaining to facility health records.
A snapshot of this position: includes but not limited to, daily order audits, admission audits, monthly audits and quality improvement audits. These audits are to accurate check medical entry orders and to ensure correct medication orders are entered. ICD 10 coding for all new admissions. This role assists with new hire onboarding to provide nurse orientation to train and reeducate on order entry. Work with pharmacist and providers to ensure receipt of correct medication orders. Prepare for pre-admission orders before admission arrival.
Qualifications: High school graduate with some higher learning. Pharmacy Tech experience is preferred. Long Term Care experience is a plus. CPhT is preferred. Familiarity with medical terminology and medical records preferred. Must have knowledge and operation of computer functions and software applications. Requires good organizational skills, ability to conduct various QI projects/audits. Capability to coordinate with team members and train other staff members.
We want to invite you to be part of an amazing team of people, to work in a supportive atmosphere and to apply your skills and knowledge.
We provide on-the-job training to ensure your success.
All interested applicants are encouraged to reply to this posting and submit a resume.
Facility location: 400 Webber Road, Spartanburg, SC
White Oak Estates is an equal opportunity employer.
JOB TITLE: Quality Information Manager
DEPARTMENT: Nursing
SUPERVISOR: Director of Nursing
PURPOSE: Responsible for planning and implementing program audits and monitoring data and will act as a resource to support the facilitys ongoing QI program. Will work with the Administrator/Director of Nursing or other designated individual to ensure compliance with state and federal regulatory requirements pertaining to facility health records.
EDUCATION AND QUALIFICATIONS: Highschool graduate with some higher learning. Pharmacy Tech experience preferred. Long Term Care experience a plus. Good mental and physical health verified by a health screen per facility policy. Familiarity with medical terminology and medical records preferred. Must have knowledge and operation of computer functions and software applications. Must be committed to comprehensive and accurate work product. Requires good organizational skills, must be able to organize and conduct various QI projects/audits at the same time. Can multitask and set work assignment priorities. Must be able to key at average rate without errors. Must have a mature personality; be tactful, patient, level-headed and calm in all situations. Must be able to cross-train for other duties. Need effective communication skills, and must have a high degree of initiative, flexibility, and commitment, as well as to be able to work independently. Capability to coordinate with team members and train other staff members. Required dedication and efforts toward improving quality outcomes.
WORKING HOURS: Hours of work are 75 to 80 hours per pay period plus or minus as business needs and assigned by Director of Nursing / Assistant Director of Nursing.
THIS POSITION REPORTS TO: Administrator/Director of Nursing
WORKING CONDITIONS: Well-lighted, well-ventilated office and /or nursing neighborhoods. Subject to frequent interruptions. Job involves mostly sitting.
HIPAA MINIMUM NECESSARY: Responsible to adhere to HIPAA MINIMUM NECESSARY guidelines and safeguard protected health information.
DUTIES AND RESPONSIBILITIES:
1. MUST MAINTAIN COMPLETE CONFIDENTIALITY OF RESIDENT/ FACILITY INFORMATION, PHI, AND FAMILY INFORMATION.
2. Clock-in and out at designated time, clock-in and out when leaving the facility for any reason other than facility business.
3. Initiate and maintain communication with other health care team members as indicated.
4. May assist with paperwork for resident admission to facility, transfer from facility, leave of absence from facility, physician orders, lab work sheets, etc.
5. Review of clinical documentation as needed, including but not limited to physician orders, D/C Transfer summaries, User Defined Assessments, Antipsychotic / Anxiolytic Documentation, FSBS documentation, and Smart Charting documentation.
6. Ongoing quality check for new admissions/ readmissions to include Physician Orders, CNA Care and Data Collection Guide; Nursing Admission Data Collection documented in its entirety and closed by RN (Registered Nurses) within 24 hours; availability of resident photo; admission heights and weights, or other checks as directed by supervisor.
7. Ongoing audits of Resident Clinical Information (allergies, thickened liquids, crush meds, other clinical information).
8. Learn and assist with facilitys ICD-10 coding process by selecting appropriate codes and input of codes in software.
9. Liaison with pharmacy to audit, identify and correct physician orders as needed,
10. May assist in preparing and maintaining packets for resident admission, transfer and discharge.
11. Identify opportunities for improvement through data collection and analysis.
12. Assist in the identification of staff training/ retraining needs
13. Responsible for printing of monthly physician orders and auditing physician signatures.
14. Demonstrate and maintain competency using current clinical software system.
15. Identify tools and resources needed to support facility quality improvement programs.
16. May be asked to train or retrain personnel.
17. To assist with work in other facilities with vacant positions or heavy workload
18. Performs other duties as assigned by supervisor.
19. Responsible for performing month-end tasks to ensure deliveries generate for upcoming month.
NOTICE OF RESIGNATION: A written form of resignation shall be submitted to the Director of Nursing at least thirty (30) days prior to the last working day.
