What are the responsibilities and job description for the RV Service Technician position at National Indoor RV Centers?
National Indoor RV Centers is experiencing major growth which has opened up an experienced Service Technician opportunity within our Phoenix location! Our Service Technicians are experts in their field. They have a passion for their craft, have advanced diagnostic and repair skills, a deep understanding in the maintenance and repair of RV’s and deliver an impeccable level of customer service to our valued customers.
Our Service Technicians earn up to a $50 flat rate and up to a $6/hourly bonus. We also offer a monetary bonus or tools/tool chest for high performers that is worth over $6,000!
As a Service Technician you will:
- Perform and document comprehensive diagnostic testing, repairs and maintenance of RV’s including but not limited to electrical, appliance, carpentry, and plumbing systems (Water heaters, furnaces, HVA, propane systems, generators etc)
- Install/Upgrade accessories and components
- Coordinate with service department members for work authorizations and factory approvals; Follow manufacturer policies and procedures to ensure reimbursement for warranty repairs
- Track materials and equipment used
- Perform pre-delivery inspections and walk-through demonstration.
- Assist in mentoring Apprentice level technicians in an encouraging and positive manner
- Present a professional image; promote and deliver an exceptional customer experience
- Adhere to workplace safety guidelines; maintains a clean work area
- Other duties as assigned
Qualifications:
- Advance knowledge of electromechanical, hydraulic, pneumatic, electronic, and plumbing systems
- Knowledge of general maintenance processes and methods
- Working knowledge of tools, common appliances, and devices
- This is a customer facing role which requires a professional image and delivery of exceptional customer service skills
- Ensures adherence to workplace safety guidelines; maintains a clean workspace
- Professional credibility, responsiveness, integrity, ethical standards, and ability to prioritize across competing demands
- Excellent written and verbal communication, ability to communicate challenges and opportunities concisely and clearly
- RVIA Certification (Preferred)
- Valid driver’s license
What We Offer:
We believe in investing in our employees with a great benefits package and ongoing training to help you reach your career goals:
- Medical Dental and Vision – Available 1st of the month following start date
- Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
- 401K
- PTO
- 4 paid holidays and 40 hours of Floating Holidays available
- Lucrative - Industry leading pay
- Brand new facilities
- Advancement opportunities
We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including background check, MVR, and drug screen.
Salary : $30 - $50
