What are the responsibilities and job description for the Learning Content Specialist position at National Information Solutions Cooperative?
NISC is an information technology organization that develops, implements and supports software and hardware solutions for our Members. We deliver advanced solutions, services and support to over 960 independent broadband companies, electric cooperatives and other public power entities. NISC is an industry leader, providing information technology solutions including financials, service, operations and marketing as well as many other supporting platforms and business services. With facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa, and Blacksburg, Va., NISC and its subsidiary employ nearly 1,400 professionals between the four locations and remotely throughout the United States.
Summary :
As a key member of the Learning Center, the Senior Learning Content Specialist focuses primarily on working with Subject Matter Experts to design and develop course curriculum across multiple departments and divisions to support employees or Members learning the software solutions NISC provides as well as other content. You will develop content for online delivery and Help Centers including Articulate courses (Rise, Storyline), videos (Camtasia), and step-by-step documents.
Essential Duties :
- Assist in analyzing the needs and scope or learning solutions as directed.
- Collaborate with Subject Matter Experts (SMEs) to gather content and context to ensure the accuracy of learning-related resources.
- Design, write and develop learning resources that deliver accurate content that engages learners including but not limited to videos, graphics, audio, software simulations, instructor-led courses, assessments, job aids, workbooks and other learning materials.
- Test resources to ensure accurate operation, learner understanding, responsiveness, etc.
- Coordinate learning development projects : following timelines, communicating requirements, tracking status, and meeting project objectives and goals.
- Promote learning and exhibit passion and dedication to ongoing improvement and development of solutions and services to assist NISC Members in maximizing their use of NISC products.
- Follow standard team procedures and processes for learning development, resource development and project management, providing suggestions for improving accuracy, efficiency and effectiveness efforts.
- Other duties as assigned.
- Commitment to NISC's Statement of Shared Values.
Knowledge, Skills & Abilities Preferred :
Education Preferred :
Minimum Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
