Associate Business Analyst - 2025 Graduate Development Program

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you! www.natl.com

National Interstate Insurance is looking for a Business Analyst to join their team. This Individual will work a hybrid schedule out of the Richfield, OH. Office.

Essential Job Functions and Responsibilities

• Assists in analyzing business issues and defines requirements to design IT solutions that align with organizational goals.
• Participates in collaborating with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.
• Supports the development and implementation of automated system protocols to help reduce manual processes and increase overall operational efficiency.
• Assists in developing workflow charts and diagrams to study system capabilities and contributes to writing detailed specifications.
• Assists in creating end-user documentation and may assist with delivering training to ensure the successful adoption of new systems.
• May assist in monitoring project milestones, phases, and elements to ensure timely and budget-compliant delivery.
• Performs other duties as assigned.

National Interstate and Vanliner’s Graduate Development Program, Ignition

During the program you will:

• Participate in instructor led, self-paced and on-the-job training, gaining a true understanding of what National Interstate does and how your role fits in the big picture.
• Become immersed in our company by learning our business model and value proposition.
• Gain exposure to other areas of the business outside of your discipline through interactive presentations from industry experts.
• Sharpen professional skills through weekly personal development trainings.
• Develop your professional network with leaders and fellow participants through weekly teambuilding and social activities.

The program is taking place in June 2025. The role will be expected to work in the Richfield, Ohio office.

Job Requirements

Education: Bachelor’s degree in Business, Information Technology, Computer Science or a related field.

Prefer: SQL, Data Analysis, Excel Macros

Scope of Job/Qualifications: Participates in providing requirements guidance to program manager, project manager and/or project teams. Participates in all phases of the requirements life cycle and collaborates with requirements teams on small to moderately complex programs and projects. May assist in recommending Best Practices and helps introduce new techniques/tools to the BA Practice (including methods/approaches). Develops business knowledge and ability to identify and define business needs, including gaining a foundational understanding of the organization's business and technology operations. May assist in serving as Scrum Master on an agile team, supporting the team through a combination of facilitation and coaching, and helping those outside the team understand how to interact with the team. May serve as an agile development team member, assisting in the creation and testing of the product increment. Developing analytical skills with the ability to gather and analyze data to drive decision-making.

Company:

NIIC National Interstate Insurance Company

Benefits:

The wage range for this job is based on role, level, and location. Within the range, individual pay takes into account a variety of factors that are considered in making compensation decisions including but not limited to skills, education, training, licensure and certifications, experience of the candidate, the role's scope, complexity, and other business and organizational needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Company:

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.