What are the responsibilities and job description for the Pawn Broker Manager/ Assistant and Sales Associates position at National Jewelry and Pawn?
Overview
We are seeking a motivated and knowledgeable Pawn Broker to join our team. As a Pawn Broker, you will play a crucial role in providing exceptional customer service while managing the buying, selling, and pawning of items. This position requires strong sales skills, attention to detail, and the ability to work collaboratively with customers and team members. You will be responsible for evaluating items, negotiating prices, and ensuring a positive experience for all customers.
Duties
- Evaluate and appraise items brought in by customers for pawn or sale.
- Negotiate prices with customers while maintaining fair market value.
- Provide excellent customer service by addressing inquiries and assisting with transactions.
- Manage inventory through effective stock management practices.
- Utilize POS systems for processing sales and tracking inventory.
- Supervise staff during peak hours to ensure efficient operations.
- Maintain a clean and organized workspace to enhance the customer experience.
- Collaborate with team members to achieve sales goals and improve store performance.
- Stay informed about market trends and retail math to make informed decisions.
Requirements
- Proven experience in retail sales or customer service, preferably in a pawn shop or similar environment.
- Strong collaboration skills to work effectively within a team setting.
- Excellent phone etiquette for handling customer inquiries professionally.
- Familiarity with POS systems and retail math principles.
- Ability to supervise staff effectively during busy periods.
- Knowledge of grocery store operations is a plus but not required.
- Strong communication skills with a focus on customer satisfaction.
- Attention to detail when evaluating items for pawn or sale.
If you are passionate about providing outstanding service and have the skills necessary to thrive as a Pawn Broker, we encourage you to apply. Join our team and contribute to creating a welcoming environment for our customers!
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Lancaster, PA 17603: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $30