What are the responsibilities and job description for the Customer Support Associate position at National Marketing?
At National Marketing, we are seeking a dedicated and detail-oriented Customer Support Associate to join our team. As a key member of our customer-facing department, you will play a crucial role in providing exceptional service to our clients. Your strong communication skills, both written and verbal, will enable you to effectively resolve customer inquiries and issues in a timely and professional manner.
The ideal candidate must have excellent problem-solving skills, be able to multitask, and possess a high level of empathy when interacting with customers. Additionally, experience using Microsoft Office products is highly valued, as you will be responsible for generating reports and performing data entry tasks.
Benefits Package
- 401(k) matching
- Health insurance, including an HSA option
- Dental Insurance
- Vision insurance
- Basic Life & AD&D insurance
- Supplemental Life & AD&D insurance
- Employee Assistance Program
- Short-term disability
- Long-term disability
Work Environment
- In-person work setting
- Office environment
