What are the responsibilities and job description for the Kearney Customer Experience Representative position at National Marketing?
National Marketing is seeking a Kearney Customer Experience Representative to join our team. This role will be responsible for providing exceptional customer service and support to our clients.
About the Role
The ideal candidate will have excellent communication skills, be able to work independently, and have experience working in a fast-paced environment.
Responsibilities
- Providing customer support via phone, email, and chat
- Resolving customer complaints and issues
- Documenting customer interactions
Requirements
- High school diploma or equivalent required
- 1 year of customer service experience
- Strong communication and problem-solving skills
We offer a competitive hourly wage and a comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
Perks
- 401(k) matching
- Health insurance
- Dental Insurance
- Vision insurance
- Basic Life & AD&D insurance
- Supplemental Life & AD&D insurance
- Employee Assistance Program
- Short-term disability
- Long-term disability
