What are the responsibilities and job description for the Manager, Software Engineering / Sitecore - Remote position at National Marrow Donor Program?
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POSITION SUMMARY:
The Manager, Software Engineering serves as the single point of accountability for the success of a given software solution domain. This position is responsible for managing IT Solutions staff in the analysis, architecture, design, quality, testing, implementation, and support; of custom and leading edge commercial off-the-shelf (COTS) software solutions related to the NMDP Solution Portfolio. This includes small and large-scale development of new functionality, enhancements to existing software programs and selection/procurement of vendor provided solutions. Solution Managers are accountable for a functionally aligned portion of the NMDP Solution Portfolio. In this role, the Manager, Software Engineering is expected to:
- Serve as the single point of accountability for the success or failure of a given solution domain.
- Share the operational risk associated with decisions for a given Application domain.
- Have a deep understanding of the Application domain for which they are accountable.
- Manage staff and/or contract resources assigned to IT Applications.
To be successful, an Application Manager must partner with NMDP Operational and IT leaders to:
- Assess/accept technical and operational risks associated with decisions.
- Gain/develop and maintain trust.
- Establish a solution roadmap.
- Take accountability for communicating and implementing solutions consistent with the IT strategy (strategic plan).
This position can be remote (US) or World Headquarters in Minneapolis, MN. #LI-Remote #LI-Hybrid
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ACCOUNTABILITIES:
Workforce Management:
- Hires, ensures training, supervises, and evaluates the performance of engineering (development/testing) and analytical staff.
- Coordinates the assignments of NMDP resources (staff and contract), resolve operating and development issues. Implements and monitors the individual timelines for each Application delivery project.
- Ensures that the systems’ direction meets the current and future business objectives of the Information Systems Department and NMDP.
- Resolves technical and business issues related to the Application portfolio and Application delivery projects.
- Provides oversight for the Application domain and cross-functional practices as assigned.
- Reports on-going status to the IT Leadership, Vice President IT Applications, CIO, Business Partners and periodically to the NMDP Directors and/or other audiences as needed, regarding open and future systems issues.
- Provides any necessary administrative functions. Such examples include assistance with or management of an annual budget, in addition to contract negotiations for outside consulting services.
Application Delivery:
- Ensures appropriate input on the Application Architecture is provided.
- Ensures high-level leadership on Application delivery efforts is provided.
- Assembles Application delivery teams for project and program efforts.
Strategic Planning:
- Works with Solution Architects and project teams to establish an application Roadmap.
- Works with Product Owners to plan / coordinate the product roadmap, sprints, releases, and application Roadmap.
- Maintains communication with primary business owners.
- Acts as a steward of the application domain, a curator of the solution roadmap and a strategic business partner for Operational peers.
- Contributes to IT Strategic Planning.
- Provides strategic planning leadership for the Application portfolio.
- Other duties as assigned.
REQUIRED QUALIFICATIONS:
Knowledge of:
- N-tier software development and testing methodologies along with experience in regulatory oversight is required.
- Service-oriented architecture, event-driven integration, application framework architecture, application servers, application security, distributed systems, database environment, testing frameworks/methodologies and analytical techniques.
- Familiarity with Web Development Technologies (HTML/JavaScript/CSS), Web Accessibility (Section 508) and Web Usability Standards, Query, AJAX, XML, XSLT, web services, reactive website design, service-oriented architecture, development and testing on mobile platforms, and object relational mapping frameworks, MVC Framework.
- Sitecore platform experience preferred:
- Demonstrated experience working with Sitecore V9.1 or higher
- Working knowledge of Sitecore Managed Cloud environment (PaaS) or equivalent experience with cloud environments such as Azure
- Experience with React/Nextjs
- Sitecore Developer Certification preferred
Ability to:
- Demonstrate excellent written and oral communications skills required. Must have the ability to prioritize own work and the work of others, multi-task, and meet deadlines.
Education and/or Experience:
- Bachelor’s degree in Computer Science, or Engineering/Business with an emphasis in Information Technology. However, upon evaluation, equivalent related experience and/or education may be substituted for degree requirement.
- Eight years’ experience in a programming, engineering or other technical role within a software development environment. Experience must also include two years’ experience in a leadership role within an Information Technology Department.
DEI COMMITMENT:
As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
BENEFITS:
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information
